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The team you'll be working with:

As part of our continuous growth, we are seeking a skilled Agentforce Developer to design, build, and optimise AI-powered agent solutions on the Salesforce platform. This role will play a key part in delivering intelligent automation, conversational experiences, and AI-driven workflows using Salesforce Agentforce capabilities.

You will work as part of our Salesforce practice within delivery teams to implement scalable, secure, and high-performing solutions while developing deeper expertise in AI, automation frameworks, and emerging Salesforce innovations.

This is an exciting opportunity to be at the forefront of Salesforce AI transformation

Please note, you must either have Full UK Security Clearance (SC) or be able to attain it to be eligible for this role.

What you'll be doing:

• Design and configure Agentforce agents aligned to business use cases

• Build AI-driven workflows using Flow, Apex, and orchestration tools

• Implement conversational and automation capabilities across Sales and Service use cases

• Configure prompts, grounding strategies, guardrails, and agent behaviours

• Support testing, optimisation, and monitoring of AI agent performance

• Develop custom solutions using Apex, Lightning Web Components (LWC), and declarative tools

• Build integrations using REST/SOAP APIs and event-driven patterns

• Ensure scalability, performance, and adherence to platform limits

• Support CI/CD pipelines and version control best practices

• Collaborate with Solution Architects and Technical Leads on solution design

• Participate in technical design sessions and backlog refinement

• Contribute to effort estimation and sprint planning

• Support documentation and knowledge sharing

• Ensure compliance with security, data privacy, and AI governance standards

• Apply Salesforce and AI best practices to reduce technical debt

• Contribute to reusable frameworks and accelerators within the practice

What experience you'll bring:

• 3–5+ years Salesforce platform development experience

• Experience with Apex, LWC, and Salesforce automation tools

• Exposure to Agentforce, Einstein, AI automation, or conversational solutions

• Strong understanding of data modelling and integration patterns

• Experience working in Agile delivery environments

• Strong problem-solving and analytical mindset

• Salesforce Platform Developer I (required)

• Platform Developer II (desirable)

• Salesforce AI / Agentforce certifications (where applicable)

• Additional cloud certifications (Sales, Service, Experience) beneficial

• Independently delivers well-scoped development tasks

• Demonstrates growing expertise in AI-driven Salesforce capabilities

• Balances declarative and programmatic approaches effectively

• Contributes ideas and innovation within the team

• Shows ambition to grow toward Technical Lead or SME capability

• Integration Experience is beneficial (MuleSoft / APIGEE / Connected Apps)

• Experience of JavaScript/Lightning components

• Basic understanding of Apex sharing and security model

• Experienced with Lightning Web Components

• Skills in analyzing and problem-solving issues

• Experience of prioritizing tasks and working to deadlines

• Strong communication, time-management and multi-tasking skills

• Automated testing experience (e.g. Provar, Selenium) - desirable

• Able to understand large / complex systems and both review and pick-up existing implementations for in-life enhancement.

• Able to work as part of a small Agile team, collaborating with and supporting others - flexing roles and responsibilities as needed.

Who we are:

NTT DATA UK&I is an ambitious business, and we want our people to be ambitious too: in your outlook, attitude and career goals. Building on our amazing heritage, we are embracing future opportunities with positivity, energy and commitment. Working together, we can create a positive, rewarding and inclusive culture.

Our commitment is to provide a forward-looking, equitable and rewarding place to work. We are developing programmes and initiatives to help our people to feel encouraged, appreciated and valued: we want you to feel like you belong here.

Your commitment is to reimagine and reinvent the possible, in your day-to-day work and how you interact with clients. This can mean challenging accepted wisdom, asking the right questions, making more meaningful connections. We’re working to provide an environment where that’s possible, in the belief that you cannot achieve your best without feeling energised and motivated.

The outcome is to create a place where you can thrive - where your growth and development are nurtured in a culture that celebrates creativity, innovation, and teamwork. We’re committed to fostering an environment that not only makes you want to stay but inspires you to reach new heights. At the heart of everything we do is our belief in the power of people, the deep, one-to-one relationships we build with you, and the lasting connections you create with clients. We want you to grow with us because when you succeed, we all shine.

what we'll offer you:

We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.

For more information on NTT DATA UK & Ireland please click here: NTT DATA

We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a Disability Confident Committed Employer - we want to see every candidate performing at their best throughout the job application and interview process, if you require any reasonable adjustments during the recruitment process, please let us know and we look forward to hearing from you.

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