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CCBCC INC Supervisor Delivery in Lockbourne, Ohio

Requisition ID: 249557

Locations: Lockbourne

Pay Range: $65,000 - $75,000 Salaried, depending on experience

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Job Overview

The Supervisor, Delivery NFS will lead a teamresponsible for the efficient delivery and merchandising of company products while meeting company distribution objectives. The role will onboard new teammates; respond to customer issues; optimize route efficiency; adhere to safety and compliance policies; and foster a positive working environment. The Supervisor will lead and train an assigned team of merchandisers using proper techniques to develop skills, conducting up to three Right Execution Daily (RED) rides per week with the assigned delivery merchandisers.

Duties & Responsibilities

  • Partners with Talent Acquisition on the hiring process, including interviews and onboarding,to ensure the right fit for the role, an excellent onboarding experience, and to achieve budgeted staffing needs
  • Manage, lead, and motivatea team of Full-Service Delivery Merchandisers and Cashiers to deliver results by communicating company goals and deadlines
  • Engage and develop teammates through effective performance management, coaching, and training
  • Implement continuous improvement methods while maintaining customer focus, and embodycompany purpose and values to inspire servant leadership
  • Teach, coach, and train Delivery Merchandisers on processes, and procedures necessary to maximize profit and productivity, while maintaining satisfactory customer service, through a minimum of 3 per week consistently planned and documented R.E.D. rides
  • Ensurecore internal audit guidelines and procedures are followed and met, including cash handling, Kronos time-card management, fuel card management, etc.
  • Manage delivery and merchandising of all pre-sold orders in the assigned territory, ensure that satisfactory customer service levels and company standards are maintained while looking for continuous improvement opportunities
  • Monitorkey business indicators including the number of cases delivered, shrink result, percentage of orders served and delivered, RED, etc., and develop action plans based on opportunities to drive productivity gains
  • Establish a safe working environment to ensure teammates are properly trained in safe working techniques in the trade, includingsafety blitzes, evaluations, annual testing, etc
  • Partnercross-functionally to manage and lead effective communication with sales, warehouse, and route planning teams

Knowledge, Skills, & Abilities

Knowledge of CCCI Sales and Delivery operations preferred

Prior leadership and management experience a plus

Must demonstrate good planning techniques and organizational skills

Ability to lead, coach and develop a team

Ability to manage constant change in a fast-paced environment

Strong computer skills - SAP, Microsoft Office Excel, PowerPoint, laptop,

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