Job Information
Trinity Health Director of Operations Ambulatory Surgery in Livonia, Michigan
Employment Type:
Full time
Shift:
Description:
Purpose
Provides leadership, guidance, direction & accountability for the performance, regulatory readiness & operational results of large, strategic / diverse disciplines, cross-functional teams, or departments / services over a large functional domain or multiple domains (e.g., regions, service areas or Regional Health Ministries (RHMS)).
Note: “patients” refers to patients, clients, residents, participants, customers, members
Essential Functions
Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.
Leadership
• Provides advice, guidance & leadership to RHM & Market / Ministry leaders in developing strategies & in the achievement of performance goals.
• Enables collaboration across & within System Services, Service Areas, RHM & Regions to ensure consistency & integration of strategy & operations.
- Guides, trains, mentors & monitors colleagues while contributing to the development & implementation of strategic plans (e.g., RHM, Regional, Service Area, Service line, System Services).
Direction & Growth
• Provides advice, guidance & leadership to System Services, Service Areas, RHM & Markets, including Merger & Acquisitions (M & A) & other growth opportunities.
• Leads standardization / systemness & optimization of policy, process, methodology & establishing a national community of practice.
• Oversees vendor / contract labor management including centralizing strategy & optimizing spend.
Strategic Support & Accountability
Collaborates in system-wide strategy development & deployment of functional area priorities & initiatives.
Responsible for supporting regional efforts to comply with functional area priorities.
Accountable for the selection, evaluation & overall success of the functional leadership teams.
Serves as an organization-wide focal point for establishing functional strategies & governance over financials & staffing.
Accountable for communication between System Services, Service Area function, RHM & Markets leaders.
Operational Delivery
Responsible for measuring & reporting Key Performance Indicators (KPIs) / metrics & value delivery. Implements & drives the financial & operational strategies for the assigned function / service area.
Provides advice, guidance & leadership for the colleague life cycle.
Maintains a working knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.
Functio nal Role (not inclusive of titles or advancement career progression)
Enables system & region-level strategy to address internal or external business & regulatory issues; provides functional expertise & ensures fulfillment of performance & service standards. Identifies, defines & solves complex problems that impact management & direction of the business; Collaborates with Service Area, Regions & Health Ministries to ensure consistency & integration of strategy & operations. Provides decision support, operations & / or optimization leadership focus. Has responsibility for making decisions & managing risk that impact day-to-day regional, service area, or health ministry functional operations with potential for short- to mid-term impact on the enterprise as a whole. Oversee direct staff that includes leader with direct reports or oversee large / complex programs without direct reports.
Minimum Qualifications
Bachelor’s degree in business administration, Healthcare Administration, or related field. Seven (7) years’ experience in healthcare with progressively increasing leadership & responsibility. Valid driver’s license where required by assignment.
Additional Qualifications (nice to have)
Master’s degree Business Administration (MBA) or Healthcare Administration (MHA); equivalent experience considered.
Physical & Mental Requirements & Working Conditions (General Summary)
Direct Healthcare Services / Indirect Healthcare / Support Services:
Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell. Occasional
Exposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.). Occasional
Exposure to or subject to noise, infectious waste, diseases & conditions. Occasional
Exposure to interruptions, shifting priorities & stressful situations. Frequent
Ability to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects. Continuous
Ability to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise. Frequent
Perform manual dexterity activities & / or grasping / handling. Occasional
Ability to climb, kneel, crouch & / or operate foot controls. Occasional
Use a computer / other technology. Frequent
Sit with the ability to vary / adjust physical position or activity. Continuous
Maintain a safe working environment & use available personal protective equipment (PPE). Continuous
Comply with Trinity Health’s Code of Conduct, policies, procedures & guidelines. Continuous
Ability to provide assistance in the event of an emergency. Occasional
Indirect Healthcare / Support Services:
Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Occasional
Lift a maximum of 30 pounds unassisted. Occasional
Experience of long periods of walking / standing / stooping / bending / pulling & / or pushing. Occasional
Encounter a clinical / patient facing / hands on interactive work environment. Occasional
Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous
Work outdoors with variable external environmental conditions. Occasional
Average Workday Activity: Occasional - O (1% - 33%), Frequent - F (34% - 66%), Continuous - C (67% - 100%)
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran