Job Information
SEMCA Michigan Works CVS Shift Supervisor of Retail Northville in Livonia, Michigan
Shift Supervisor (Retail)
Company:
CVS Health Job ID: R0828406 Employment Type: Full-Time Location: Northville, MI
Address: 39350 Nine Mile Rd, Northville, MI 48167
O*NET Code: 41-1011.00 -- First-Line Supervisors of Retail Sales Workers Pay Range: $16.50 -- $24.00 per hour
About the Opportunity
CVS Health is hiring a Shift Supervisor to support store leadership, drive daily operations, and deliver excellent customer service. This role is a key leadership position responsible for overseeing store activities and team performance during assigned shifts.
Key Responsibilities
Leadership & Store Operations
- Supervise store team and assign daily tasks
- Lead store operations in absence of Store Manager/Operations Supervisor
- Execute opening and closing procedures
- Ensure store runs efficiently and meets performance standards
Customer Service
- Assist customers with questions, concerns, and complaints
- Promote a positive and welcoming store environment
- Resolve customer issues in line with company policies
- Maintain confidentiality of customer and patient information
Merchandising & Inventory
- Stock shelves and price merchandise
- Execute promotional displays and seasonal resets
- Maintain store presentation and merchandising standards
- Support inventory management and planogram (POG) resets