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ASM Research, An Accenture Federal Services Company Patch Management Specialist, Mid in Little Rock, Arkansas

The Patch Management Specialist, Mid manages coordinated patching of operating systems, applications, and infrastructure components to maintain security, stability, and compliance for mission‑critical enterprise environments. The role plans and schedules patch cycles, evaluates patch criticality, and designs deployment approaches that minimize business disruption while meeting policy and regulatory requirements. The specialist oversees testing, phased rollout, and validation of patches across server and endpoint fleets and partners with security and operations teams to align remediation priorities.

Key Responsibilities

  • Lead assessment, testing, and deployment of OS and application patches across enterprise endpoints using centralized tools such as WSUS, SCCM, or comparable platforms.

  • Design and maintain patching schedules, phased rollout plans, and maintenance windows that minimize business impact while satisfying security and compliance requirements.

  • Perform advanced troubleshooting and remediation for failed or problematic patches, coordinating with system administrators and application owners on workarounds and permanent fixes.

  • Implement and tune automated patch management workflows, including device targeting, deployment rules, and deadlines to improve consistency and coverage.

  • Monitor vulnerability feeds, patch advisories, and compliance dashboards to prioritize patch deployment based on risk, impact, and defined service‑level expectations.

  • Document patch management procedures, baselines, exception handling, and reporting methods to support audits, assessments, and continuous improvement.

  • Collaborate closely with vulnerability management and security operations teams to align patch deployment with identified threats, zero‑day vulnerabilities, and regulatory obligations.

Required Qualifications

  • Bachelor’s degree in IT, Computer Science, or a related field, or equivalent relevant experience.

  • Typically 4–6 years of experience in patch management, systems administration, or related infrastructure security roles in medium to large enterprises.

  • Strong understanding of patch management principles and experience with tools such as Microsoft WSUS and SCCM.

  • Proven problem‑solving, analytical, communication, and interpersonal skills with the ability to manage multiple tasks effectively.

  • Experience in assessments, audits, and implementing automated patch management solutions, including maintaining schedules and ensuring timely deployment.

  • Ability to obtain and maintain a Secret clearance; U.S. citizenship required.

Preferred Qualifications

  • Familiarity with the specific federal program IT environment.

  • Relevant certifications such as CISSP, CPMP, or similar security/IT certifications.

Compensation Ranges

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.

Physical Requirements

The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

$78,400 - $129,400

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

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