Job Information
Southwest Power Pool Contractor Program Administrator II in Little Rock, Arkansas
Description
Southwest Power Pool (SPP) is about more than power. We’re about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas’ Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!
We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way.
We believe in supporting our employees through a fantastic benefits package:
Competitive pay with bonus opportunities
Excellent insurance package including three great medical plans to choose from, employer-paid short term disability, long term disability, and life insurance
Relocation assistance
Flexible working environment for positions that are eligible where employees have the flexibility to work from home and come in where collaborative in person work is needed.
Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a defined benefit plan fully funded by SPP
PLEASE NOTE: SPP is not able to sponsor employment visas or student-work authorizations (STEM OPT) for this position. Please ensure you are eligible to work in the U.S. without sponsorship prior to applying.
COMPENSATION INFORMATION
The salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience and geographic location will all be considered during the hiring process.
Contract Program Administrator II | Pay Range: $70,320.00 - $87,895.00
Join Southwest Power Pool as a Contractor Program Administrator II!
Overview
If you enjoy owning a process end-to-end and working at the intersection of compliance, operations, and people, this role puts you right in the middle of it.
The Contractor Program Administrator leads SPP’s contractor management program, ensuring non-employee personnel are seamlessly onboarded, supported, and offboarded while maintaining strict compliance with North American Electric Reliability Corporation (NERC) Critical Infrastructure Protection (CIP) standards, SPP policies, and regulatory requirements such as SOC. You’ll serve as the go-to partner connecting contractors, leaders, and internal teams, keeping everything aligned, efficient, and audit-ready.
This role is equal parts coordination and strategy. You’ll manage the full contractor lifecycle, maintain clean and accurate records, and continuously look for ways to improve processes and stay ahead of evolving industry standards.
We’re looking for someone who takes ownership, communicates clearly, and thrives in a detail-driven environment. If you’re organized, analytical, and take pride in running a tight, compliant program while building strong working relationships, this is a role where you can make a real impact.
What You'll Do
Serve as the program administrator and subject matter expert for contractor access management
Initiate and administer personnel risk assessments for contractors
Assign and track required security awareness and compliance training
Partner with contractor sponsors to ensure appropriate system and facility access
Manage onboarding/offboarding and access requests in alignment with compliance standards
Lead annual access entitlement reviews for contractors
Maintain accurate, confidential contractor records within HRIS systems
Ensure timely revocation of access when contracts end or change
Monitor regulatory changes and update processes to maintain compliance
Support audits, certifications, and compliance reviews (internal and external)
Identify process gaps and implement improvements for efficiency and risk mitigation
Qualifications
Education Requirements:
- High School Diploma or equivalent
Experience Qualifications:
- 3+ years of relevant professional experience
Required Skills:
Ability to adapt to evolving regulatory environments and organizational needs
Commitment to maintaining the confidentiality of sensitive information
Proven ability to work effectively with cross-functional teams, including human resources, information technology, legal, and compliance
Strong ability to analyze and track program contracts, compliance requirements, and reporting metrics
Exceptional attention to detail and ability to manage multiple tasks, deadlines, and priorities effectively
Excellent written and verbal communication skills, with the ability to convey complex information clearly and professionally
Demonstrated ability to identify gaps, recommend solutions, and implement process improvements
Ability to respond during non-office hours, when the role requires immediate action
Preferred:
Bachelor’s degree in business administration, human resources, or a related field
Work history supporting compliance programs, personnel records management, or program management
Familiarity with compliance tracking software and/or HRIS systems
Familiarity with the NERC CIP Standards or other similar regulatory requirements related to contractor management
Strong understanding of oversight compliance, risk mitigation, and regulatory requirements
Familiarity with participating in and preparing for compliance monitoring and enforcement engagements (e.g., audits, certifications, spot checks, questionnaires, requests for information)
Work history in or related to the bulk electric system
Position Type, Location, and Expected Hours of Work:
This is a full-time hybrid position with a minimum of two days in the office each week. The standard work schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional extended hours as needed.
Travel Requirement:
This position requires minimal (0-20%) travel.
Southwest Power Pool is an equal opportunity employer that makes employment decisions without regard to race, religion, color, national origin, citizenship, sex, gender identity, sexual orientation, veteran status, age, disability status or any other characteristic protected by applicable law. Further, Southwest Power Pool makes good faith efforts to employ and advance in employment qualified protected veterans and qualified individuals with disabilities. If you need a reasonable accommodation for any part of the application process, please contact us at HR@spp.org and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process.
At SPP we believe in a culture of belonging. Learn more here: Culture of Belonging - Southwest Power Pool (https://spp.org/careers/culture-of-belonging/)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.