Job Information
Marriott Loss Prevention Manager in Lipa, Philippines
Additional Information
Job Number 25201881
Job Category Loss Prevention & Security
Location The Farm at San Benito Autograph Collection, 119 Brgy Tipakan, Lipa, Philippines, Philippines, 4217 VIEW ON MAP (https://www.google.com/maps?q=The%20Farm%20at%20San%20Benito%20Autograph%20Collection%2C%20119%20Brgy%20Tipakan%2C%20Lipa%2C%20Philippines%2C%20Philippines%2C%204217)
Schedule Full Time
Located Remotely? N
Position Type Management
JOB SUMMARY
The Loss Prevention Manager is responsible for leading and managing all loss prevention, security, fire, and life safety functions of the property in strict compliance with Marriott International Brand Standards , Local Standard Operating Procedures (LSOPs) , Brand Safety Audits (BSA) , and Fire & Life Safety (FLS) audit requirements , as well as all applicable local laws and regulations.
The role safeguards guests, associates, contractors, visitors, and property assets while ensuring a safe, secure, and discreet luxury hospitality environment. The Loss Prevention Manager balances proactive risk mitigation with a guest-centric, service-driven approach , supporting Marriott’s brand promise and the resort’s wellness philosophy.
CANDIDATE PROFILE
Education and Experience
Bachelor’s degree in Criminal Justice, Security Management, Hospitality Management, or a related field .
Professional certifications in security, loss prevention, or safety are highly desirable, such as:
Certified Protection Professional (CPP)
Physical Security Professional (PSP)
Fire Safety & Life Safety certifications
Hospitality-specific security certifications
Experience
Minimum 7–10 years in loss prevention, security management, or safety operations within a luxury hospitality environment , ideally a resort or hotel chain.
Proven experience with Marriott or other international hotel brand standards (LSOPs, BSA, Fire & Life Safety audits).
Demonstrated track record in risk management, investigations, emergency response, and compliance audits .
Experience in leading and developing security teams , including scheduling, training, and performance management.
Experience collaborating with cross-functional departments (Engineering, HR, Finance, Operations).
Skills & Competencies
Leadership & Team Management: Ability to inspire, coach, and maintain a disciplined, professional, and service-oriented team.
Security & Risk Management: Expertise in proactive risk mitigation, surveillance systems, access control, and investigation procedures.
Emergency Preparedness: Knowledgeable in crisis management, fire safety, medical emergency response, and evacuation procedures.
Audit & Compliance: Strong understanding of internal and brand audits , corrective action plans, and continuous readiness standards.
Analytical & Reporting Skills: Ability to identify trends, prepare reports, and recommend actionable strategies to minimize losses.
Interpersonal & Communication Skills: Professional demeanor, discretion, and ability to interact with guests, associates, authorities, and VIPs.
Technology Proficiency: Familiarity with CCTV, alarm systems, access control software, and incident reporting platforms.
Service Mindset: Commitment to guest-centric safety , balancing discretion and vigilance in a luxury environment.
CORE WORK ACTIVITIES
1. Brand Compliance & Audit Governance
Ensure full compliance with Marriott LSOPs , BSA , and Fire & Life Safety audit standards
Maintain continuous audit readiness through:
Routine inspections and internal audits
Accurate documentation and evidence management
Timely closure of corrective action plans (CAPs)
Partner with Engineering to ensure:
Fire detection, alarm, suppression, and evacuation systems meet Marriott Life Safety standards
Preventive maintenance and testing schedules are documented and compliant
Lead and document emergency drills (fire, evacuation, bomb threat, medical, natural disasters)
2. Loss Prevention & Risk Management
Develop and implement proactive loss prevention strategies to minimize:
Theft, shrinkage, fraud, vandalism, and property damage
Conduct risk assessments across all resort areas, including:
Guest rooms, public areas, wellness facilities, back-of-house, and residences
Oversee surveillance systems (CCTV), access control, key management, and alarm monitoring
Lead investigations related to:
Guest incidents, associate misconduct, losses, accidents, and security breaches
Confidential internal investigations as requested by HR or the General Manager
3. Emergency Preparedness & Incident Management
Serve as the primary responder and coordinator for all emergency situations
Ensure all associates are trained and conversant with:
Fire & Life Safety procedures
Crisis response protocols
Medical emergency response and escalation
Maintain strong working relationships with:
Local police, fire authorities, military police, hospitals, and emergency responders
Ensure all incidents are properly reported, documented, investigated, and trended
4. Leadership & Talent Development
Lead, coach, and develop the Loss Prevention team in alignment with Marriott Leadership Behaviors
Ensure:
Proper staffing and scheduling efficiency
Training certification and refresher programs
Consistent grooming, appearance, and conduct standards
Foster a service-driven loss prevention culture where associates demonstrate:
Professionalism, vigilance, discretion, calm authority
“ Service from the Heart ” in all guest interactions
5. Cross-Functional Collaboration
Work closely with:
Engineering – life safety systems and compliance
Human Resources – investigations, discipline, training
Finance – loss trends, asset protection
Operations – guest safety, VIP protection, event security
Attend departmental head meetings and contribute to overall operational planning
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.