Job Information
PERRY proTECH Shop Team Lead in Lima, Ohio
Become an Employee-Owner at PERRY proTECH! The Shop Team Lead will be responsible for leading in the preparation, customization, and repair of various office technology products while also maintaining a positive experience for both external and internal customers.
About The Role:
• Support team members with high demand periods, complex assemblies, and troubleshooting
• Complete preparation, customization, and repair of office technology products on all Imaging equipment at a level consistent with performance expectations
• Inspect equipment and run tests to ensure equipment is working properly
• Troubleshoot and repair faulty equipment, referring to repair manuals and collaborating with other members of the team as needed
• Provide after-hours service when needed to maintain quality, reliability, and uptime for clients
Requirements & Qualifications:
• Excellent analytical abilities
• Excellent customer service skills
• Self-motivated, flexible, and take initiative
• Excellent verbal and written communication skills
• Prioritize customer service and client satisfaction
• 2 years' experience troubleshooting electronics equipment
• []{style="color: rgba(0, 0, 0, 1); font-family: Arial, Helvetica, sans-serif; font-si
"}