Job Information
UPMC Medical Assistant, Senior - Pediatric Specialists in Lemoyne, Pennsylvania
UPMC Children's Specialty Services
At UPMC, we are committed to providing Life Changing Medicine through compassionate, patient-centered care. UPMC Children's Specialty Services is seeking a Medical Assistant to join our dedicated and collaborative pediatric care team.
This position offers a unique opportunity to work in a multi-specialty pediatric clinic, supporting high-quality care for children and their families. While the primary assignment will be with the Gastroenterology team, the Medical Assistant will also receive cross-training across multiple pediatric specialties, creating opportunities to expand clinical knowledge and build a well-rounded skill set. With 10 pediatric specialties in one location, this role offers continuous learning and professional growth.
The ideal candidate enjoys working with children, thrives in a fast-paced clinical environment, and values teamwork, learning, and service excellence.
What You'll Do:
Support physicians and clinical staff with direct patient care
Prepare patients for exams and procedures
Perform clerical, environmental, and organizational tasks to support clinic operations
Help ensure a safe, efficient, and positive experience for patients and families
Contribute to UPMC's standards for quality, safety, and patient satisfaction
Schedule:
Monday through Friday, 8:00 AM - 4:30 PM
No weekends or holidays
Travel Requirements:
Occasional travel to Lancaster-area offices 2-4 times per month
Paid travel time and mileage reimbursement provided
UPMC offers a supportive work environment where employees are encouraged to grow, learn, and make a meaningful impact every day.
Responsibilities:
Accompany patients to exam/procedure room.
Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.
Collect patient information/history, taking vitals, performing screenings per provider guidelines.
Relay instructions to patients/families.
Portability and Accountability Act (HIPAA) and other state and federal regulations.
Obtain lab/x-ray reports, hospital notes, referral information, etc.
Complete forms/requisitions as needed.
Prepare and managing charts to ensure information completed and filed appropriately.
Schedule appointments.
Verify insurance coverage and patient demographics.
Prepare patient rooms, set up instruments and equipment according to department protocol.
Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control.
Manage inventory of supplies; restocking exam/procedure rooms.
Check schedules and organizing patient flow.
Answering calls and providing pertinent information including patient education as directed.
Perform clinic procedures according to policy and procedure.
Assist physicians with procedures.
Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health).
Maintain strict confidentiality related to medical records and other data.
Comply with all UPMC Health System policies and procedures.
Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
Other front office responsibilities, as required.
Performs in accordance with system-wide competencies/behaviors.
Performs other duties as assigned.
Medical Assistant, Senior
High school diploma or equivalent is required.
Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT)
OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA)
OR at least 1 year of patient care experience required.
Must be responsible and demonstrate proficiency in three practice category specific tasks.
Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
Applicants will be placed in the appropriate job title and salary from the Medical Assistant Career Ladder, based on their individual experience and education.
Licensure, Certifications, and Clearances:
Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
Act 31 Child Abuse Reporting with renewal
Act 33 with renewal
Act 34 with renewal
Act 73 FBI Clearance with renewal
UPMC is an Equal Opportunity Employer/Disability/Veteran