Job Information
ADOBE INC. Strategy and Ops Lead, Services Delivery in LEHI, Utah
We're building a stronger, more connected Services Delivery organization at Adobe, and we're looking for a Strategy and Operations Lead to help us get there. In this role, we work together to understand complex problems, improve how our teams operate, and develop clearer ways for people to make decisions.
Rather than focusing on reporting, we focus on how the business works endtoend - from planning and forecasting to delivery efficiency and scaling global operations. We partner closely with leaders across the organization to bring clarity, structure, and thoughtful problemsolving to big questions.
This role is a great fit for someone who enjoys moving between highlevel strategy and handson analysis, and who wants to help build how a growing services organization works.
WHAT WE'LL DO TOGETHER
UNDERSTAND AND SOLVE IMPORTANT PROBLEMS
We work with Services Delivery leaders to turn broad questions into clear problem statements and practical plans
We look at how systems, tools, incentives, and behaviors connect across the services lifecycle, with attention on root causes-not symptoms-to build solutions that last
We take ownership from idea to outcome, working with teams across the business
TURN INSIGHT INTO ACTION
We build simple, clear frameworks to compare scenarios and understand tradeoffs, translating business questions into analytical requirements that teams can build from
We partner with analytics groups and technical departments to build models and outputs that support confident decisions
We help identify where advanced analytics and machine learning can improve forecasting and delivery
IMPROVE HOW WE WORK
We help develop the metrics, routines, decision processes, and broader improvements that guide a growing organization as we simplify, standardize, and scale
We work closely with Delivery, Finance, and Regional Operations to stay aligned on priorities
BUILD SCALABLE INSIGHT
We define what dashboards and reporting should answer, ensure they meet the needs of different audiences, and balance accuracy with practicality when a directional answer is enough to move forward
WHAT YOU BRING
EXPERIENCE
7+ years in management consulting, strategy and operations, business operations, or similar roles
Experience solving complex problems that span multiple teams
Experience interacting with senior and executive leaders
ANALYTICAL SKILLS
Strong Excel skills, including modeling and scenario analysis
Experience using BI tools (Power BI preferred)
Experienced in partnering with data and engineering teams
HOW YOU WORK
You think in systems and consider second and thirdorder effects
You communicate clearly and make complex topics easy to understand
You're comfortable with ambiguity and can define the right work without much direction
You're willing to question assumptions in a thoughtful, constructive way
BONUS SKILLS
Experience in Professional Services, consulting, or subscriptionbased businesses
Familiarity with forecasting models, scoring approaches, and model validation
Experience collaborating with data science teams on analytics or machine learning projects
About Adobe
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.
Our 30,000+ employees... For full info follow application link.
Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, sexual orientation, gender identity, disability o veteran status.