Job Information
Securitas Security Services USA, Inc. SOC Operator Flex Officer in Lehi, Utah
GSOC Operator Flex Officer
We offer a full benefits package, PTO, weekly pay, and more!
Location: Lehi, UT
Rate: $24.50/Hour
At Securitas, we are leading the transformation of the security industry globally. With our business operations in 45 markets and capabilities we provide specialized guarding services and world class tech-enabled security to our prestigious clients. Our protective services, developed together with our clients, are designed to incorporate a high degree of technology content.
Securitas plays an essential role for our clients and in society. The GSOC Operator Flex Officer position helps maintain a safe and secure environment for our clients by providing centrally managed law enforcement radio monitoring with event logging and recording, alarm monitoring of intrusion detection systems, and emergency dispatch, incident reporting and analysis, and remote alarm panel programming.
Position Requirements:
18 years of age or older.
High School Diploma or GED Required.
Standard computer / technology skills needed.
Must be able to provide exceptional customer service to our clients and their guests.
1-2 Years SOC/ GSOC/ Customer Service Call Center Experience.
Dispatch and EMS Escalations, Awareness concerning Access Control Security Concepts.
Leadership (accountable, metric driven, goal oriented).
Resourceful, independent & flexible to Client/ Operational support engagements.
Conflict resolution and de-escalation skills a plus.
Must be able to interact with a wide range of individuals in a professional manner.
All candidates must be able to pass a drug test and background check!
Typical Flex Officer Objectives:
Provide security for short-term special security assignments.
Support staffing requirements at accounts during shortages due to vacations, call-offs, no shows, holidays, etc.
Exposure to utilization directly over various Security Incident Management Tools i.e. Alarm Management, CCTV, geo-fencing applications, Geo-political Intel/ Risk Intelligence applications etc
Weekend and holiday availability needed.
Ability to work flexible schedules.
Provide high level customer service to our clients & their guests.
Our GSOC Operator Flex Officer positions are highly sought after. If you have experience in roles like Call Center Representative, Dispatch or Camera Monitoring this is a great fit for you; if not, this is an exciting introduction to a career in the security industry.
What We Offer:
Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options
Paid Time Off
Weekly Pay
Employee Referral Program
Virtual Medical Appointments with Telemedicine
Discounts On Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!
Free Uniforms & Paid Training
Pet Daycare Discounts
Employee Assistance Program & So Much More!
Become A Securitas Security Services Team Member TODAY!
See a different world.
EOE/M/F/Vet/Disabilities
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.
Benefits include:
Retirement plan
Employer-provided medical and dental coverage
Company-paid life insurance
Voluntary life and disability insurance
Employee assistance plan
Securitas Saves discount program
Paid holidays
Paid time away from work
Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.