Job Information
ADOBE INC. Business Operations Lead in LEHI, Utah
Our Company
Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
The Opportunity
We are seeking a Business Operations Lead to serve within the Ultimate Success team, within our strategic accounts segment, designed to deliver a differentiated, cross-functional engagement model.
In this role, you will serve as the operational backbone and decision enabler for senior leadership (Director+), driving alignment, governance, and performance visibility across strategy, data, programs, and delivery/resource management.
You will establish and own the operating model for the Signature Program-ensuring clear accountability, a unified reference point on program health, and disciplined execution across cross-functional collaborators. You will lead steering committees and executive forums for priority initiatives, framing decisions, driving closure, and ensuring commitments translate into measurable outcomes.
As a core member of this segment's leadership team, you will bring structure to complexity, proactively surface risks and tradeoffs, and materially increase leadership effectiveness by reducing ambiguity, preventing surprises, and ensuring follow-through.
Examples of What You'll Do
Own and Enforce the Signature Operating Model
Define, document, and continuously improve how the Signature Program operates (cadence, metrics, governance).
Act as the single source of truth for program, account, and initiative health.
Hold cross-functional collaborators accountable to agreed operating rhythms and commitments.
Enable Decisions and Drive Accountability
Guide steering committees and executive governance forums with clear objectives and outcomes.
Frame leadership conversations about decisions, options, tradeoffs, and implications.
Maintain decision logs and ensure follow-through is reflected in execution plans.
Deliver Actionable, Executive-Ready Insights
Drive requirements for decision-ready dashboards and work management systems
Deliver weekly summaries, priorities and QBRs
Translate data into clear narratives highlighting risks, opportunities, and recommended actions.
Reconcile conflicting inputs into a single, trusted view of reality.
Drive Strategic Initiatives to Measurable Outcomes
Own tracking and inspection of critical Signature initiatives.
Ensure initiatives deliver measurable value, not just activity.
Improve workflows and adoption of AI and tooling to increase efficiency and clarity.
Align Resources and Investment to Business Impact
Oversee staffing, capacity, and delivery planning for the segment.
Partner with Finance to monitor headcount, travel, events, and contractor spend.
Connect resource and investment decisions to retention risk and revenue impact.
Internal Role Anchor
This role ensures our most critical customer programs never fail due to lack of clarity, alignment, or follow-through.
About Adobe
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer... For full info follow application link.
Adobe is an equal opportunity employer. We welcome and encourage divers ity in the workplace regardless of race, gender, sexual orientation, gender identity, disability or veteran status.