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Summary This position is responsible for providing administrative and technical support to the Chief of Facilities Management Service (FMS) at the VA Central Western Massachusetts (VACWM). Performs a wide variety of administrative, technical and program duties essential to support all sections of FMS. Responsibilities The work consists of various duties, projects or assignments sometimes involving different and unrelated program analysis technical processes and procedures. Assignments or projects involve various types and sources of information, nonrecurring problems, trends and issues. The purpose of the work is to plan and carry out assignments, which affect and improve the efficiency and productivity of the organization's operations. Some duties including but limited to: Obtains relevant information regarding requests for repairs or replacement of equipment that is under warranty, covered by a service or commodity contract, and coordinates all the appropriate actions for service, maintenance or repair as needed. Performs the duties of Contracting Officers Representative (COR) for all TJC, EC, and LS service contracts, such as fire alarm testing & inspection ,etc. Performs inspections & trainings. Ensures all records are up to date, all-inclusive, organized and immediately available to inspectors both electronically and in hard copy. Knowledge of OSHA, VA Safety and Health regulations, policies and procedures regarding personal protection, fire safety, hot work, accident reporting, and infection control on construction projects. Serves as the FMS section OSHA training coordinator which includes preparing the yearly training plan, tracking training in a database, and submitting necessary reports to the Chief of FMS. Serves as manager regarding The Joint Commission (TJC) compliance; Life Safety(LS); Environment of Care (EC) & Annual Workplace Evaluation (AWE). Performs all TJC, EC, and LS inspections. Maintains current and accurate database on facility information resources for Capital Asset Management Systems (CAMS) program Develops & maintains computerized spreadsheets in order to effectively operate and utilize computerized maintenance management system. Computer literate and fully knowledgeable of how to effectively utilize a computerized maintenance management system. Knowledge and skill in use of office automation software. Performs some tasks on short notice and must produce accurate results in order to ensure the orderly progress of complex and highly time-sensitive construction projects. Research, survey work, self-study, and education are at times required to keep up to date with various programs. Maintains effective working relationships with professional, technical and management elements within the Medical Center, the Department of Veterans Affairs and outside the Department of Veterans Affairs. Knowledge of project maintenance; organization; planning; control; staffing and funding, NFPA and VA requirements, as well as, acquisition and contract activities, procedures, and relationships. Ensures personal safety while visiting construction sites and the ability to recognize unsafe situations associated with construction contractor's work. Familiarization with CADD, within a minimal ability to edit existing drawings, create and print sketches for reports and to document inspections, etc. Knowledge of construction contract requirements, general construction procedures, processes, construction trades, and organization. Skill in using office automation software (Microsoft Office, Excel, Access, Light-scribe Burner/CD and DVD copier hardware/software) in order to create and/or update and revise existing databases and/or spreadsheets to produce a wide range of documents. Skill in operation of office equipment (copiers, scanners, large plotters for engineering drawings, and fax machines). Work Schedule: Monday-Friday, 7:00am - 3:30pm Virtual: This is not a virtual position. Position Description/PD#: Facility Operations Specialist/PD022910 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Qualifications As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/22/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Quality Ranking Factor- National Fire Protection Association (NFPA experience / Quality Management & Compliance. Individual Occupational Requirements: Undergraduate and Graduate Education: Undergraduate and Graduate Education: Major study -- engineering, industrial arts, property management, or business administration. OR Specialized Experience (for positions above GS-5): Examples of qualifying specialized experience include: Managing a maintenance program for office or apartment building complexes, hospitals, recreation facilities, military, or other special-purpose installations, including planning maintenance activities, and developing preventive maintenance programs. Conducting surveillance activities over construction and maintenance operations performed by a variety of private contractors, including reviewing project plans and specifications for workability, informing contractors of construction and reporting requirements, and supervising operations for conformance with project plans. Performing maintenance or construction work, including estimating material and labor costs for a variety of construction or maintenance projects (such as construction or maintenance of brick, frame, structural steel, reinforced concrete, and other type structures ranging from one- or two-story buildings to larger structures), directing actual work operations, and maintaining appropriate contacts with the organization funding the project. Grade Determination: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization. Applicants who have the 1 year of appropriate specialized experience, as indicated in the table, are not required by this standard to have general experience, education above the high school level, or any additional specialized experience to meet the minimum qualification requirements. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Master's or equivalent graduate degree OR, two full years of progressively higher level graduate education leading to such a degree OR, LL.B., or J.D., if related . OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education. Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for the grade levels specified in the table, and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grades GS-9 and GS-11. (When crediting education that requires specific course work, prorate the number of hours of related courses required as a proportion of the total education to be used.). For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. This job opportunity announcement may be used to fill additional vacancies. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.