Job Information
Carr Hardware Assistant Store Manager - Paint Focus in Lee, Massachusetts
Be part of something built to last. We are a nationally recognized, independently owned hardware store-voted among the best in the country. At Carr Hardware, our stores sit at the heart of the community, powered by a strong family culture and a commitment to delivering outstanding customer experiences. We are looking for a career-minded Assistant Manager with a strong focus in Paint to help lead our team, drive sales, and elevate the customer experience in one of our most dynamic departments. What You\'ll Do As an Assistant Manager, you will play a key role in supporting store operations while leading the Paint department to success. Leadership & Operations - Support the Store Manager in daily operations, staffing, and performance management - Lead by example on the sales floor, driving a culture of service and accountability - Coach and develop team members to deliver best-in-class customer experiences - Maintain store standards, merchandising, and operational execution Paint Department Focus - Serve as the in-store expert for paint products, finishes, and applications - Assist customers with color matching, product selection, and project guidance - Drive paint sales through upselling, add-ons, and project-based conversations - Ensure inventory accuracy, proper stock levels, and visual merchandising standards Customer Experience - Build strong, lasting relationships with DIY and contractor customers - Resolve customer concerns professionally and efficiently - Promote a solutions-based sales approach rather than transactional service Qualifications - 2+ years of retail experience (hardware, paint, or home improvement preferred) - 1+ year of supervisory or leadership experience - Strong knowledge of paint products, tools, and applications (preferred) - Excellent customer service and communication skills - Ability to multitask and work in a fast-paced environment - Comfortable lifting up to 50 lbs and being on your feet for extended periods What We\'re Looking For - A hands-on leader who leads from the floor, not the office - Someone who can turn customer questions into complete project solutions - A team builder who holds others accountable while supporting their growth - A problem-solver who thrives in a busy retail environment What We Offer - Competitive pay based on experience - Paid vacation, holidays, and sick time - Generous employee discount - Career growth and advancement opportunities - A supportive, family-oriented culture Ready to Grow With Us? If you\'re passionate about leadership, customer service, and the paint business - we\'d love to hear from you. Apply today and build your career with Carr Hardware.