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Position Information

Functional TitleManagement Support Specialist - Performance & Accountability

Recruitment Category TypeStandard

Functional CategoryPerformance and Accountability

GradeGS.13

FLSA StatusExempt

Requisition Number26-0167

Number of Vacancies1

Job LevelNon-Management

Job CodeN/A

Job Description Summary

Organization NamePerformance & Accountability Office

Reports toDirector, Performance and Accountability

Full or Part TimeFull Time

If Part Time how many hours per week

Regular or TemporaryRegular

Position End Date (if temporary)

Work Schedule

Monday – Friday 8am-5pm

Position LocationLaurel

Position Summary Information

General Summary

TheManagement Support Specialistprovides analytical, administrative, and project coordination support to the Office of Performance and Accountability. The position supports leadership by planning and coordinating projects and initiatives; conducting research and preparing analytical summaries; synthesizing information for executive-level decision-making; and promoting the consistent application of internal policies, procedures, and best practices.

Essential Functions

• Plans, organizes, and coordinates a variety of projects, initiatives, and administrative activities in support of the Office of Performance and Accountability; may independently manage assigned projects or support specific programs and services, applying established best practices and sound problem-solving skills to ensure consistency, accuracy, and timeliness

• Conducts research and prepares analytical summaries on programs, initiatives, and administrative matters to support leadership decision-making

• Reviews memoranda, reports, and related materials to summarize key points, identify issues, and draft recommendations or solution options for leadership consideration, using best-practice approaches to clarity, accuracy, and executive-level communication

• Assists in the interpretation and consistent application of internal operating policies and administrative procedures to promote compliance, resolve routine questions, and ensure standardized practices

• Represents senior leadership at meetings, briefings, or working sessions as requested, applying professional judgment and problem-solving skills to address questions, capture issues, and facilitate follow-up actions

• Reviews administrative and operational processes using recognized best practices to identify inefficiencies, resolve routine operational issues, and improve workflow and reporting

• Coordinates and assists with the administration of professional services contracts in support of the Office of Performance and Accountability, applying contract management best practices and proactively resolving routine issues in coordination with leadership and team members

• Supports procurement-related activities, including requisitions, change orders, and related documentation, identifying and addressing process gaps or issues in accordance with procurement best practices and internal requirements

• Prepares, monitors, and tracks annual budget submissions and provides regular, accurate status updates on expenditures, projects, and related activities, identifying variances and assisting with problem resolution as needed

Other Functions

Performs other related duties as assigned

Work Environment And Physical Demands

Business causal office environment

Required Knowledge, Skills, And Abilities

• Strong written and verbal communication skills, with the ability to convey complex information clearly and professionally.

• Ability to conduct research and analyze data to collect, evaluate, and interpret information in support of decision-making.

• Ability to apply sound judgment and structured problem-solving to assess challenges, evaluate options, and implement appropriate solutions.

• Ability to manage multiple priorities, respond to information requests on short notice, and meet deadlines in a fast-paced environment.

• Strong interpersonal and stakeholder management skills, with the ability to work effectively both independently and as part of a team.

• Strong attention to detail and ability to produce accurate, high-quality work in a collaborative setting.

• Ability to use and adapt to evolving technical tools, systems, and best practices.

• Experience working in a government, non-profit, or public-sector environment is a plus.

Minimum Education, Experience Requirements

• Bachelor’s degree

• 3+years professional or supervisory experience in the field of public administration or business management

OR

• High school diploma or equivalent;

• 7+ years professional or supervisory experience in the field of public administration or business management.

Additional Requirements

Completion of the WSSC Water Financial Disclosure statement within 30 days of employment and annually thereafter.

Preferences

• Experience supporting senior leadership through preparation of briefings, reports, and presentations.

• Advanced proficiency in Microsoft Office, including SharePoint, Excel, and PowerPoint

Salary$76,144 - $129,651

Posting Detail Information

EEO Statement

AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

It is the policy of the Commission to select new employees and to promote current employees without regard to race, sexual orientation, sex, religion, national origin, marital status, or handicap. The Commission does not discriminate against qualified individuals with a disability and will make reasonable accommodation for any disability that does not result in undue hardship for the Commission.

Close Date03/24/2026

Open Until FilledNo

Special Instructions to Applicants

Additional Information

All applicants selected will be subject to drug screening and a background check/verification.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Will you, now or in the future, require sponsorship for employment visa status?

• Yes

• No

• Are you an eligible veteran of any branch of the armed forces who has received an honorable discharge or Certificate of Satisfactory Completion of Military Service, the spouse of an eligible veteran who has a service-connected disability or the surviving spouse of a deceased eligible veteran?

• Yes

• No

Applicant Documents Required Documents

• Resume

Optional Documents

• Cover Letter/Letter of Application