Job Information
Washington Suburban Sanitary Commission (WSSC) Advanced Metering Infrastructure (AMI) Analyst in Laurel, Maryland
Position Information
Functional TitleAdvanced Metering Infrastructure (AMI) Analyst
Recruitment Category TypeStandard
Functional CategoryInformation Technology
GradeIT.14
FLSA StatusExempt
Requisition Number26-0188
Number of Vacancies1
Job LevelNon-Management
Job CodeN/A
Job Description Summary
Organization NameIT Application Services
Reports toDivision Manager, IT Customer Solutions
Full or Part TimeFull Time
If Part Time how many hours per week
Regular or TemporaryRegular
Position End Date (if temporary)
Work Schedule
8:30AM – 5:00PM EDT Monday – Friday
Position LocationLaurel
Position Summary Information
General Summary
This is a non-merit, employment-at-will contract position.
TheAdvanced Metering Infrastructure ( AMI ) Analystprovides technical and analytical support for WSSC Water’s enterprise-wide AMI system, including smart metering, communication networks, and data integration with enterprise applications such as Oracle Utilities Customer-to-Meter (C2M), GIS , and analytics platforms. The analyst ensures the accuracy, reliability, and performance of meter data collection, validation, and reporting to support customer billing, operations, and strategic initiatives. This role bridges IT and business functions, performing system administration, data analysis, and process optimization within the AMI environment.
Essential Functions
Monitor AMI network and meter performance through dashboards and reporting tools to ensure accurate and timely data collection
Validate and troubleshoot meter read exceptions, communication failures, and data anomalies
Develop, maintain, and automate data quality and operational reports (e.g., unread meters, zero/constant reads, tamper alerts, and backfill events)
Support AMI device lifecycle management including meter installations, replacements, and retirements through data updates and coordination with field operations
Assist with system configuration, testing, and deployment of AMI and related applications
Work with IT teams and vendors to resolve data flow, integration, and network communication issues
Perform data analysis and trend identification to improve AMI performance and customer service outcomes
Collaborate with Customer Service, Meter Operations, Billing, and IT teams to align AMI data with billing and operational requirements
Participate in upgrade projects, user acceptance testing ( UAT ), and enhancement reviews for AMI and C2M systems
Document standard operating procedures, workflows, and data management processes
Other Functions
Participate in cross-functional projects and committees related to metering, billing, or customer analytics
Performs other related duties as assigned
Work Environment And Physical Demands
Business Casual Office Environment
Required Knowledge, Skills, And Abilities
Strong knowledge of AMI systems, smart meters, and head-end software (e.g., AclaraONE, Itron, Landis+Gyr)
Working knowledge of data management principles, SQL queries, and relational databases ( SQL Server, Oracle)
Experience with data visualization and analytics tools (e.g., Power BI, Tableau, or equivalent)
Familiarity with utility operations and customer information systems (e.g., Oracle C2M, CIS , GIS )
Ability to analyze large datasets and identify data integrity or performance issues
Excellent communication and documentation skills; able to translate technical findings into business insights
Strong organizational, troubleshooting, and problem-solving abilities
Ability to work independently and collaboratively across departments
Minimum Education, Experience Requirements
Bachelor’s degree in information systems, Computer Science, Engineering, or related field.
3 years of experience in AMI systems, data analytics, or utility operations.
Experience with SQL , Python, Power BI, or other data analysis tools preferred.
OR
High School Diploma or equivalent
7 years of experience in AMI systems, data analytics, or utility operations.
Experience with SQL , Python, Power BI, or other data analysis tools preferred.
Additional Requirements
- Completion of the WSSC Water Financial Disclosure statement within 30 days of employment and annually thereafter
Preferences
Experience with Oracle Utilities Customer-to-Meter (C2M) or Meter Data Management ( MDM ).
Experience with AMI head-end system.
Familiarity with Databricks, Azure, or similar data integration environments.
Knowledge of meter field operations and GIS systems ( ESRI , ArcGIS).
Salary$96,952 - $165,081
Posting Detail Information
EEO Statement
AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
It is the policy of the Commission to select new employees and to promote current employees without regard to race, sexual orientation, sex, religion, national origin, marital status, or handicap. The Commission does not discriminate against qualified individuals with a disability and will make reasonable accommodation for any disability that does not result in undue hardship for the Commission.
Close Date06/03/2026
Open Until FilledNo
Special Instructions to Applicants
Additional Information
All applicants selected will be subject to drug screening and a background check/verification.
Supplemental Questions
Required fields are indicated with an asterisk (*).
- Do you have a High School diploma or equivalent?
Yes
No
- Will you, now or in the future, require sponsorship for employment visa status?
Yes
No
Are you an eligible veteran of any branch of the armed forces who has received an honorable discharge or Certificate of Satisfactory Completion of Military Service, the spouse of an eligible veteran who has a service-connected disability or the surviving spouse of a deceased eligible veteran?
Yes
No
Applicant Documents
Required Documents
- Resume
Optional Documents
- Cover Letter/Letter of Application