Job Information
Robert Half Patient Care Coordinator in Latrobe, Pennsylvania
Description
We are looking for an Associate Patient Care Coordinator to join our team in Latrobe, Pennsylvania. This contract to permanent position involves providing outstanding administrative and customer support in a healthcare setting, ensuring a seamless experience for patients and staff. The role requires managing patient scheduling, registration, and medical records while maintaining compliance with healthcare policies and regulations.
This is an onsite position.
Responsibilities:
• Greet and check in patients while ensuring accurate and timely registration processes.
• Schedule patient appointments using designated software and provide clear instructions for medical testing.
• Address billing inquiries and assist patients with insurance-related questions and documentation.
• Secure necessary authorizations and referrals to ensure smooth progression through the revenue cycle.
• Collect and update patient demographic and insurance information in compliance with organizational standards.
• Communicate effectively with patients, staff, and physicians to resolve issues and ensure satisfaction.
• Monitor and adhere to department policies and procedures, ensuring compliance with healthcare regulations.
• Identify opportunities for process improvements and share recommendations with management.
• Maintain professionalism and respect in all interactions, fostering a positive environment. • Perform multiple tasks simultaneously in a fast-paced setting while managing frequent interruptions.
Requirements
• Proven experience in customer service, particularly within a healthcare or clinical environment.
• Strong communication skills, both verbal and written, with the ability to interact professionally with diverse groups.
• Proficiency in scheduling software and familiarity with medical records systems.
• Knowledge of healthcare policies, insurance regulations, and payment processing.
• Attention to detail and organizational skills to manage multiple tasks efficiently.
• Ability to work under pressure while maintaining accuracy and professionalism.
• Understanding of the revenue cycle and related documentation requirements.
• Commitment to regular attendance and punctuality, ensuring consistent workflow support.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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