Job Information
Teleperformance USA Sales Development Representative on site Las Vegas in LAS VEGAS, Nevada
Category : Customer Service/Support
About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
Paid Training
Competitive Wages
Full Benefits (Medical, Dental, Vision, 401k and more)
Paid Time Off
Employee wellness and engagement programs
TP and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!
This position will be based on-site at our Las Vegas, Nevada location.
Your Responsibilities
Role Overview
As a SDR (Sales Development Representative) in pipeline generation program, you will be responsible for identifying , engaging, and qualifying leads across target accounts in existing customer base . This role is 100% outbound and will be working to qualify opportunities and schedule handoff meetings to transfer the client relationship over to an Ascensus seller for demos and next steps .
Key Responsibilities
Conduct high-volume outbound prospecting via phone, and email .
Build and enrich data from Ascensus target account (existing customer) lists using approved tools.
Maintain accurate records of activity and disposition leads recording the outcomes of outreach.
Collaborate with marketing and sales enablement teams to refine messaging.
Participate in weekly KPI reviews and performance coaching sessions.
Participate in daily huddles and track performance towards progress metrics.
Performance Metrics
Daily dials and emails
Monthly qualified meetings booked
Lead-to-opportunity conversion rates
Pipeline value generated
We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.
Qualifications
6 -12 Months experience in B2B Outbound Calling environments
Fluen t in English and strong written English communication skills
Familiarity with Financial Services markets and industry best practices strongly preferred
Experience with CRM tools
Strong written and verbal communication skills
Ability to work independently and meet aggressive targets
Training & Enablement
Onboarding includes product, industry, and sales coaching
Ongoing training via enablement programs and QA feedback loops
BEST Skills
Process Excellence
Collaboration
Communication
Emotional Intelligence
Open-Mindedness
Critical Thinking
Solution Orientation
Entrepreneurship
AI Proficiency
Data Literacy
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
TP is an Equal Opportunity Employer