Job Information
Robert Half Mobile Device Support Tech in Las Vegas, Nevada
Description We are looking for a Mobile Device Support Technician to join a healthcare organization in Las Vegas, Nevada. This role focuses on supporting mobile device upgrades and configuration updates across multiple hospital locations. As a long-term contract position, you will play an essential role in ensuring smooth operations and enhanced functionality for healthcare staff across the organization.
Responsibilities:
• Perform operating system upgrades and configuration updates for mobile devices used by healthcare staff.
• Implement upgrades from Injoy v10 to v12 following established procedures and guidelines.
• Provide on-site support across multiple hospital locations, ensuring timely updates for all devices.
• Collaborate with healthcare professionals to address device-related issues and ensure optimal performance.
• Manage and update approximately 200–300 devices at each hospital within the project timeline.
• Follow systematic processes to ensure accuracy and consistency in device upgrades.
• Troubleshoot technical problems related to mobile devices and resolve them efficiently.
• Maintain clear communication with team members and hospital staff regarding project progress and device statuses.
• Adhere to company protocols and industry standards during all upgrade activities.
• Travel between hospitals within the Las Vegas area to provide hands-on support. Requirements • Previous experience in IT support or help desk roles.
• Ability to work independently and follow detailed upgrade procedures.
• Strong communication and customer service skills to collaborate effectively with healthcare staff.
• Familiarity with mobile device management and support.
• Capability to troubleshoot and resolve technical issues related to mobile devices.
• Experience working in healthcare environments is preferred but not required.
• Knowledge of platforms or similar systems is a plus.
• Willingness to travel locally between hospital sites as part of the role. Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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