Job Information
Robert Half Client Service Representative in Las Vegas, Nevada
Description
We are offering a long-term contract employment opportunity for a Client Service Representative in Las Vegas, NV.
Key Responsibilities
Act as primary point of contact for customers, troubleshoot service issues, and accurately enter service requests for resolution by appropriate partners.
Educate clients and advisors on systems, procedures, and self-service options; serve as a resource for company policies and product usability, escalating complex issues as needed.
Respond to customer inquiries across multiple systems, provide accurate information, and collaborate with internal teams to resolve outstanding questions.
Process routine transactions and account service requests initiated via web or paper forms, ensuring timely completion to meet service standards.
Manage high-volume inbound and outbound calls to deliver prompt, accurate solutions; document all interactions in designated systems for tracking and compliance.
Requirements
Required Qualifications
Education: High school or GED
0-to-1-year relevant experience required
Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for education and experience
Excellent customer service skills
Strong written and verbal communication skills
High learning agility – ability to absorb complex information quickly in a multi-technique training style including facilitator lead, self-study, group simulations, and demonstration through live calls
Ability to explain complex policies or concepts in a straightforward, easy-to-understand manner
Ability to navigate multiple systems and resources on a phone call with ease
Demonstrated ability managing multiple priorities in a fast-paced environment
Demonstrated skill troubleshooting, identifying, and resolving root cause issues
Home access to high-speed internet with speeds sufficient to support the responsibilities of the role
Preferred Qualifications
Previous customer service experience
Product-specific or financial services industry experience
Desire to obtain a permanent position through demonstration of high-quality performance
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .