Job Information
Transdev BOC General Manager in Las Vegas, Nevada
BOC General Manager
The BOC General Manager is responsible for overseeing the daily operations of the Bus Operations Control (BOC) department, ensuring efficient and effective dispatching of transit services. This role manages 3 BOC Managers and 12 Shift Supervisors to ensure proper coordination of fixed-route services, adherence to service schedules, and compliance with all safety and operational policies. In addition, the BOC General Manager plays a key leadership role in maintaining communication between operations, maintenance, safety, and customer service teams to provide a seamless and high-quality transit experience. The BOC General Manager provides a proactive management approach and will have overall responsibility of operations, including the delivery of safe and reliable service, employee oversight, management of contract assets, risk management, client and customer satisfaction, and financial performance.
Transdevisproudtooffer:
- Competitivecompensationpackageofminimum$130,000–maximum$162,000
Benefitsinclude:
Vacation:minimumoftwo(2)weeks
Sickdays:5days
Holidays:12days;8standardand4 floating
Otherstandardbenefits:401(k)retirementplan,medical,dentalandvision,lifeinsurance,short-term disability, and voluntary long-term disability.
Responsibilities
Proven relationship builder with employees, the client, union partners, and the community
According to the contract, sets commercial and operational strategic direction for the business unit team and leads the management team and employee workforce to achieve corporate/property safety goals, service performance, and financial objectives
Responsible for identifying and developing business growth opportunities
Responsible for optimizing the return on assets deployed within the business, including vehicle scheduling, maintenance, and performance management
Responsible for identifying and analyzing KPIs to maintain positive results
Ensures services are provided within budget and action plans are developed and implemented to improve operational efficiencies
Responsible for determining and delivering the business unit budget
Ensures compliance with state and federal regulations and compliance with Transdev corporate safety standards
Responsible for all staff management, development, and training in liaison with the corporate team as appropriate
Ensures effective environmental compliance and sustainability management
Provides complete and accurate data collection, compilation, analysis, and reporting
Other duties as required
Education
Bachelor’s degree in transportation, logistics, business administration, or a related field preferred; equivalent experience in transit operations or relevant education obtained through alternative methods will be considered
Experience in Business Administration, Logistics, Transportation, or related field, or equivalent business experience preferred
Field and years of experience required
Minimum of 5 years as a successful General Manager of a project of a similar size and scope preferred, or proven ability to grow and adapt quickly, with proven performance and expertise providing high-quality service to the community
At least 5 years of experience managing a fleet of 500 or more fixed route or paratransit buses
Labor relations experience
Skills and Knowledge Required
Strong knowledge of dispatch operations, transit scheduling, and service planning
Familiarity with transit-specific technologies such as CAD/AVL, scheduling software, and radio communication systems.
Thorough knowledge of ordinances and regulations underlying the transit operation
Ability to build solid and maintain strong working relationships with clients
Ability to manage cost control and financial budget
Working knowledge and proficiency with Microsoft Office Suite
Understanding technology, apps, Wi-Fi, and understanding of transportation technology
Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization
Ability to organize and perform work efficiently, strong attention to details Ability to work effectively with union partners, including labor grievances, and negotiations
Ability to work effectively with union partners, including labor grievances and negotiations
Travel requirement: <10%
Physical Requirements
Must be able to work shifts or flexible work schedules as needed
100% of work is accomplished indoors and in an air-conditioned or well-ventilated facility
Work is conducted in an office or in a cubicle space equipped with a telephone and
computer
The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen
Reasonableaccommodationsmay bemadeto enableindividualswith disabilitiesto perform theessentialfunctions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidateswithdisabilities.Ifreasonableaccommodationisneededtoparticipateinthejobapplicationorinterview process, please contact us.jobs@transdev.com
Drug-freeworkplace:
Transdevmaintainsadrug-freeworkplace.Applicantsmust:
BeeligibletoworkintheUnitedStateswithoutrequiringsponsorshipnoworinthefuture(ifbasedinthe U.S.).
Successfullypassapre-employmentdrugscreen.
AboutTransdev:Cities,counties,airports,companies,anduniversitiesacrosstheU.S.contractwithTransdevto operatetheirtransportationsystems,maintaintheirvehicleandfleets,anddeliveronmobilitysolutions.Transdev
U.S.employsateamof32,000across400locationswhilemaintainingmorethan17,000vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by ourpurpose.Transdev–themobilitycompany–empowersthefreedomtomoveevery daythankstosafe,reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.comor watch an overview video at https://youtu.be/ilO5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Thephysicaldemandsdescribedherearerepresentativeofthosethatmustbe metbyanemployee to successfullyperformtheessentialfunctionsofthis job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
TransdevisanEqualEmploymentOpportunity(EEO)employerandwelcomesallqualifiedapplicants.Applicantswillreceivefairandimpartialconsideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation,religion or other legally protected status.
Thephysicaldemandsdescribedherearerepresentativeof thosethat mustbe metbyanemployeetosuccessfullyperformtheessentialfunctionsof this job. Reasonable accommodations may be made to enable individualswith disabilities to perform the essential functions upon request.
Californiaapplicants:PleaseClickHereforCAEmployeePrivacyPolicy.
Job Category: General Managers / Asst General Managers / Ops Managers
Job Type: Full Time
Work Type: No Remote
Req ID: 7593
Pay Group: 2Y9
Cost Center: 226
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.