OneMain Financial Jobs

We’re looking for an Associate Full-stack Software Engineer to join our Information Systems team at MBPS. In this role, you will play a key, dynamic role in modernizing our customer interactions, helping to integrate analytics, business intelligence and AI into our decisions while providing actionable insights to stakeholders across the business.

Have the skills and experience for the job? Learn more about it below!

Position Responsibilities:

• Design, develop, and implement user interfaces and back-end services that support AI chatbot functionality.

• Collaborate with cross-functional teams, including developers, designers, product managers, and AI/NLP specialists, to ensure successful chatbot implementation

• Leverage natural language processing (NLP) libraries and services to improve chatbot understanding and generate contextual responses

• Implement conversation flows, logic, and state management for chatbot interactions

• Optimize chatbot performance, scalability, and cross-browser compatibility

• Develop, maintain, and optimize Power BI dashboards that provide insights into chatbot performance, user interactions, and operational metrics.

• Stay up to date with the latest front-end and back-end technologies, AI/NLP advancements, and industry best practices.

• Participate in code reviews and provide constructive feedback to improve code quality and team collaboration.

• Troubleshoot and debug issues related to chatbot integration across application components.

• Amenable to work UP Ayala Technohub (Quezon City) or Mactan Newtown (Cebu)

• Amenable to work on a hybrid set-up (3x a week onsite)

• Amenable to work in any shift schedule assigned (night shift; but flexible depending on business need)

Required Qualifications:

• College degree or equivalent IT, Computer Science Experience

• At least 1 year of IT/Computer Science Experience

• At least 1 year of hands-on development experience with Azure AI technologies, Azure Functions, SQL queries, and other components that support highly automated engineering platforms and Business teams.

• Proficiency with modern development tools and technologies such as .NET, C#, Node.js, Java, JavaScript, AngularJS, Microsoft Azure, MS Bot Framework, and Power BI.

• Ability to manage, prioritize multiple work streams in a time sensitive environment

• Strategic thinker focused on digital enhancements, AI, machine learning, and the customer.

Preferred Qualifications:

• Can translate a more complex technical problem into business terms

• Strong application development/programming skills

• Ability to quickly learn about open-source libraries

• Solution design mindset - Ability to constructively challenge business requirements, technical requirements and any other direction that is received, to ensure we are building the BEST solution

• Work well independently as well as in team environment as situation dictates

• Strong analytical and problem-solving skills

• Effective English verbal and written communication skills. Should be able to adapt to communication style to suit different audiences.

• Ability to manage multiple projects and work under tight deadlines related to group and client needs

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

Acerca de Manulife y John Hancock

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com .

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