Job Information
Lane County Office Assistant 2 - Bilingual in Lane County Parole & Probation, Oregon
Office Assistant 2 - Bilingual
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Office Assistant 2 - Bilingual
Salary
$21.92 - $29.24 Hourly
Location
Lane County Parole & Probation, OR
Job Type
Regular
Job Number
202600046
Department
Community Justice & Rehabilitation Services
Division
CJRS Parole & Probation
Opening Date
03/13/2026
Closing Date
4/6/2026 11:59 PM Pacific
FLSA
Non-Exempt
Bargaining Unit
01
Description
Benefits
Questions
DESCRIPTION
About the Position
Lane County’s Community Justice and Rehabilitation Services (CJRS) is seeking a Bilingual Office Assistant to help support the daily operations of the Parole & Probation Division. This role is an important part of the team that helps keep our community safe while ensuring individuals navigating the justice system receive clear information, respectful service, and access to the resources they need.
As the first point of contact for many visitors to the Parole & Probation office, the Bilingual Office Assistant provides welcoming and professional front-desk support to clients, community members, partner agencies, and staff. This position helps ensure that information is communicated clearly—particularly for individuals who speak Spanish or have limited English proficiency—so that everyone can understand expectations, services, and next steps.
In this role, you will support a busy public-facing office by performing a variety of administrative and clerical functions including records management, data entry, document processing, and reception services. You will also assist individuals reporting to meet with their Parole & Probation officers and help maintain accurate records within multiple law-enforcement databases.
This is a fast-paced environment where professionalism, empathy, and sound judgment are essential. The work often involves interacting with individuals experiencing challenging circumstances, and the ability to remain calm, respectful, and solution-focused is critical.
This position offers the opportunity to use your bilingual skills to help bridge communication gaps and support equitable access to services, while contributing to a team dedicated to accountability, rehabilitation, and community safety.
The position is located at the Lane County Parole & Probation Office (2699 Roosevelt Blvd., Eugene).
Incumbent responsibilities include: reception window greeting/assisting clientele who are reporting to meet with Parole & Probation officers, continuous law enforcement related / technical data entry, and document processing.
Class Summary:
To perform technical clerical and records work in the Parole & Probation division of Community Justice & Rehabilitation Services, on behalf of the Department of Corrections, and to perform related duties as assigned. To perform a wide variety of typing, data entry, office support, general clerical, and public contact work; and to perform related duties as assigned. The job function has considerable impact within the department, with the scope of responsibility being significant and complex.
Class Characteristics:
Employees at this level receive only occasional instruction assistance as new employees or as unusual situations arise and are fully aware of the operating procedures and policies of the work unit. Employees in this classification series may have a high degree of public contact, often interacting with hostile or irate individuals. Employees in this classification require certifications related to various databases and are aware of the level of liability that is accepted when certified.
About the Division
The mission of Community Justice and Rehabilitation Services (CJRS) is to contribute to public safety by reducing risk, creating opportunities, and working to make positive changes in lives directly affecting the impact to the community, victims and offenders by holding justice involved youth and adults appropriately accountable for their behavior.
Schedule: Monday – Friday; 8:00am – 5:00pm
This is an AFSCME represented position
QUALIFICATIONS
Training:
Equivalent to the completion of the twelfth grade.
Experience:
Two years of responsible clerical and office assistance experience.
An equivalent combination of experience and training that will demonstrate the required knowledge and abilities is qualifying.
Testing Requirements
Successful hire will be contingent upon taking a bilingual test to demonstrate proficiency in both English & Spanish
Notes:
This position is subject to a full criminal offender information record check.
DRIVER’S LICENSE
Must be in possession of a valid driver's license at time of application, and a valid Oregon Driver's license by time of appointment.
Studies have shown that women and BIPOC individuals are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. The county will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.
BILINGUAL “B”
Bilingual designation is an adjunct classification.
Language - Spanish
DEFINITION:
To assist in providing bilingual communication with Limited English Proficient (LEP) persons. Individuals in these classifications do more than self-identify; they have successfully passed a test demonstrating proficiency in both English and the other language administered by the County. The need for the use of the second language in the performance of job duties in this classification has been identified.
EXAMPLES OF DUTIES:
In addition to the regular knowledge, skills, and abilities required of the employee’s main classification, the bilingual duties of this adjunct classification may include, but are not limited to the following:
Interpreting between English speakers and LEP persons.
Orally translating documents
Providing oral assistance
Providing written assistance, including some written document translation
MINIMUM QUALIFICATIONS:
Knowledge of:
Both languages, demonstrating the ability to convey information in both languages quickly and accurately.
Ability to:
Communicate clearly and concisely.
Maintain confidentiality of communications.
EXPERIENCE AND TRAINING:
An equivalent combination of experience and training or demonstrated abilities qualifying the employee or applicant to perform the duties described herein. These skills and abilities may be acquired in various ways; i.e., education and/or bilingual or bicultural experiences.
CLASSIFICATION DETAILS
Office Assistant 2 - Bilingual Classification Details (https://www.lanecounty.org/UserFiles/Servers/Server_3585797/File/Government/County%20Departments/Human%20Resources/Job%20Classification/Office%20Assitant%201-2%20Bilingual_A004B-5B.pdf)
SUPPLEMENTAL INFORMATION
Selection Process (https://www.lanecounty.org/government/county_departments/human_resources/talent_acquisition/Selection_Process)
Equal Employment Opportunity
Lane County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
Strategic Plan
In alignment with Lane County's Strategic Plan, incumbent(s) will be expected to demonstrate the following core behaviors: Passion to Serve, Driven to Connect, and Focused on Solutions.
The 2025 -2027 Strategic Plan focuses on the areas that Lane County will pursue as a way to deliver on our vision for the residents of Lane County. To meet these challenges, we know that the basis of our efforts lies in leveraging our people and partnerships to achieve our Strategic Priorities. We also recognize that the quality and commitment of our staff is essential to a shared future where Lane County is the best place in which to live, work, and play.
Veteran Preference Information (https://www.lanecounty.org/cms/One.aspx?portalId=3585881&pageId=5143112)
Careers with Lane County Offer Extraordinary Benefits
At Lane County, we value our employees and we show it with our extraordinary benefits. We know that you chose public service for more than a paycheck, and our outstanding benefits are designed to help you Live Well, Live Lane - throughout your career. Read on to learn what great benefits await you in a career with Lane County.
Introducing ALEX (https://www.myalex.com/lanecounty/home#choose-benefits) , Lane County's benefit advisor! ALEX is an interactive tool that will help you understand the benefits being offered, out of pocket expenses and coverage available. You will need the Collective Bargaining Unit found in your job posting and when asked for your date of hire, please put in today's date.
*The below information describes typical benefits available for Regular Full-time Employees. Actual benefits received may differ by position, employment status (regular, temporary, or extra help) and/or bargaining group.
ALEX Benefit Advisor (click here) (https://www.myalex.com/lanecounty/home#choose-benefits)
Collective Bargaining Units:
Admin-Pro
AFSCME
AFSCME Nurses
AFSCME Physicians
FOPPO
LCPOA
Local 626
Prosecuting Attorney's
Benefits to keep you & your family well - Physically
Health insurance coverage becomes effective the first of the month following your first 30-days as an eligible employee.
Medical/Rx/Vision - Lane County offers medical, prescription and vision exam coverage for you and your eligible dependents. The plan options and costs per month for 2026 are outlined below:
If you enroll in the HDHP the County will contribute to your HSA:
For eligible members of unions LCPOA, 626, Admin Pro, and AFSCME Physicians $1,700 for individual coverage and $3,400 for family coverage.
For eligible members of unions AFSCME General, AFSCME Nurses, FOPPO, PAA, and non-represented employees $1,600 for individual coverage and $3,200 for family coverage. Those who complete the requirements to receive the Live Well Credit by November 30, 2026, will receive an additional contribution of $400 individual or $800 family, funded in 2027.
These amounts are prorated based on date of hire.
All eligible employees who complete a Health History Risk Assessment (HHRA), Biometric Screening, and Comprehensive Health Review (CHR) at the Live Well Center receive a $20 per month credit.
Wellness Clinic - The Live Well Center is for Lane County benefits-eligible employees, spouses and dependents (ages 2 and up) who are enrolled in the Lane County health plan. Marathon Health manages the Live Well Center and their clinical team provides confidential, affordable care for your acute and preventive healthcare needs. The Live Well Center also provides health coaching, chronic disease counseling, comprehensive primary care services, and much more.
Dental - Lane County provides dental coverage for employees and their eligible dependents.
Employee Assistance Program (EAP) - Lane County provides this counseling and concierge service to employees and members of their immediate households.
Fitness Center Membership - Lane County provides employees with a free membership to a local fitness center.
Benefits to keep you & your family well - Financially
Retirement - Lane County pays for and enrolls employees in the Oregon Public Service Retirement Plan (OPSRP) and the Individual Account Program (IAP) following six full months of employment.
Disability - Lane County provides Long-Term Disability coverage. Lane County complies with all State and Federal disability laws for employee, family, parental and pregnancy leaves regulations.
Time Management - Lane County provides employees with a generous bank of hours to be used for sick, vacation, family emergencies and personal days.
Holidays - Lane County provides 10 paid holidays per year:
New Year's Day
Independence Day
Martin Luther King Jr's Birthday
Labor Day
Presidents' Day
Veterans' Day
Memorial Day
Thanksgiving Day
Juneteenth
Christmas Day
Life Insurance - Lane County pays for employee group term life insurance.
County-paid Training & Development to keep your career well
On-site Classes - Lane County offers a variety of on-site classes to develop employees' soft and technical skills.
Online Training - Lane County offers a variety of online classes through LEAP to help employees continually improve their skills.
Conferences & Seminars - Lane County will consider reimbursement for employees to attend professional conferences, dependent upon budget, to encourage continuous learning and professional development.
Lane County offers these other valuable benefits
Deferred Compensation Retirement Savings - Employees may enroll in a deferred compensation program 457(b) to save for retirement.
Vision - Eligible employees may purchase supplemental vision insurance.
Supplemental Life Insurance - Employees may purchase supplemental life insurance for themselves and their dependents/spouse.
Aflac - Optional employee-paid voluntary group coverage is available through Aflac.
Group Discounts - Group discounts may include homeowners and auto insurance, pet health insurance, credit union membership.
Paid medical, dental and vision coverage for dependents is determined by labor agreement or APM, as applicable. Physicians should contact their supervisor for health plan options and rates. Please note that Temporary and Extra Help positions are not typically eligible for benefits. This is only brief summary of benefits available to eligible Lane County employees. In all cases, plan documents govern.
For additional information about these extraordinary benefits contact the Benefit Resource Center at 1-866-468-7272, or Lane County HR at (541) 682-3124.
01
IMPORTANT: Please ensure you have included all RELEVANT education, employment and experience in your application. To ensure compliance with Oregon Equal Pay laws, Human Resources will conduct a wage analysis based on the information you have provided in your application to determine the appropriate starting wage if you are selected.
I acknowledge I have provided all relevant education and employment history.
02
Please answer YES if you meet one of the following criteria: a. You have a valid Oregon Driver's License. b. You have a valid driver's license from another state AND are able to obtain an Oregon Driver's License by the time of appointment.
Yes
No
03
Are you able to speak, read, and write in both English and Spanish?
Yes
No
04
What is your highest level of education?
High school or equivalent to completion of twelfth grade.
Associates degree or two years of technical certification.
Bachelor's or higher degree.
05
How many years of responsible clerical and office assistance experience do you have?
No experiences or less than 2 years.
At least 2 or more years of experience.
06
Are you a current PERS retiree?
Yes
No
07
Have you ever been convicted of a crime, which at the time of conviction was classified as a felony, or was punishable at the time of conviction by a maximum term of more than 1 year? [A “yes” answer to this question constitutes an automatic disqualifying condition and you cannot be employed by Lane County Parole and Probation].
No
Yes
08
Have you ever been convicted of violating any law involving the unlawful use, possession, delivery or manufacture of a controlled substance, narcotic, or dangerous drug? [A “yes” answer to this question constitutes an automatic disqualifying condition and you cannot be employed by Lane County Parole and Probation].
No
Yes
09
Describe your clerical or administrative support experience, including your job duties. What are your customer service strengths? List name(s) of employer(s), dates of employment, and position(s) held in your response. (15 points)
10
Confidentiality and accuracy are key factors in maintaining files and documents within Lane County Parole and Probation. What is your experience working in an environment that requires these essential elements? List name(s), of employer(s), dates of employment, and position held in your response. (15 points)
11
Describe your experience with record-keeping and data management systems. Do you have experience in the following database program: LEDS/NCIC, DOC400, eCourts, OMS (in the last year)? If “yes” indicate which programs you have worked with and describe your experience. List name(s) of employer(s), dates of employment, and position(s) held in your response. (10 points)
12
Describe how your training/education and experience has prepared you to serve effectively in a fast-paced office environment. (15 points)
13
We are seeking employees with the ability to be self-starters, who can self-initiate work, and have been problem solvers in their current or past employment. Provide the name(s) of employer(s) and explain in depth the experience in which you have exercised these important traits. (25 points)
14
How do you foster diversity and inclusion in the workplace? Share examples of how you support diversity. Include in your response the name of employer(s), dates of employment and position(s) held. (20 points)
Required Question
Employer
Lane County
Department
Community Justice & Rehabilitation Services
Address
125 E 8th Ave Eugene, Oregon, 97401
Website
https://www.lanecountyor.gov
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