Job Information
New Directions Youth and Family Services Overnight Youth Support Specialist in Lancaster, New York
Job Title: Overnight Youth Support Specialist
Department: AOBH
Position Type: Full-Time
Position Summary
The Overnight Youth Support Specialist is responsible for ensuring the safety, supervision, and well-being of youth during overnight hours. This role requires staff to remain awake and alert at all times, monitoring residents throughout the night and responding to any emergent situations. In addition, the position supports youth in the morning routine by waking them, assisting with preparation for school, and ensuring a smooth transition into their day.
Agency
New Directions Youth & Family Services is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with.
Benefits
New Directions takes pride in offering a comprehensive benefits package to support our employees:
Medical, dental, and life insurance
401k with up to 3% agency match
120 hours of paid time off in the first year, plus 13 agency holidays
Opportunities for training, supervision, and professional development
A supportive agency culture where over 30% of staff have been with us for 10+ years
Compensation
$19.00 – $20.00 per hour to start
Additional raises guaranteed for full-time positions
Hours/Schedule
Overnight schedule, full-time - Wednesday - Saturday, 7:00p- 8:00a, with some variation.
Includes morning responsibilities to support youth before school
Professional Development Opportunities
Staff receive agency-provided training and certifications, including:
Therapeutic Crisis Intervention (TCI)
First Aid/CPR
Ongoing professional development opportunities to strengthen skills in youth support and crisis response
Position Specific Duties/Responsibilities
Supervise and monitor youth during overnight hours, ensuring safety and well-being at all times
Remain awake and alert throughout the shift
Respond to emergencies or crises according to agency policy and procedure
Complete required documentation, logs, and reports regarding overnight supervision and incidents
Wake and supervise residents in the morning, ensuring they are prepared for school or daily activities
Support a trauma-informed and therapeutic environment consistent with agency culture and values
Maintain required certifications and attend all mandatory training sessions
Perform other duties as assigned by supervisor
Knowledge, Skills, and Abilities
Strong ability to remain alert and responsive during overnight hours
Ability to build respectful, supportive relationships with youth
Crisis management and problem-solving skills
Flexibility and adaptability in a dynamic environment
Effective communication skills across written, verbal, and electronic mediums
Qualifications
High School Diploma/GED (required)
Valid driver’s license for at least 1 year, with adequate auto insurance and ability to meet agency driving criteria (required)
Ability to pass an annual physical per agency health policy (Category 2 classification)
Compliance with agency safety standards and healthy work environment practices
Commitment to Diversity, Equity, and Inclusion
We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills. We strongly encourage those who are passionate about fostering a diverse, inclusive, and equitable human service organization to apply.