Job Information
Draken International Computer Support Technician in Lakeland, Florida
Description
Draken is looking for a skilled Computer Support Technician to support our Phantom Sky initiative in the United States. This role is ideal for a hands-on technical professional who can build, maintain, troubleshoot, and transport the Phantom Sky system end-to-end, from server configuration to trailer-mounted deployments. Our revolutionary new platform for supporting live-fly training with ground-based threat emitters is critical to units with a SEAD mission.
At Draken, we have created a cost-effective system that integrates off-the-shelf commercial solutions to address the shortage of ground-based threat emitters. Our proprietary software enables remote control of emitters through a user interface that combines an air and ground picture that can be used for mission execution and debrief.
We offer: First day medical coverage; 401(k) match after 60 days, PTO available to use immediately
If you meet the qualifications and are looking for an exciting opportunity with Draken, apply now
Responsibilities
Build, configure, and maintain the Phantom Sky serve and networked client workstations.
Conduct daily system checks to ensure console-to-emitter communications are functioning properly
Troubleshoot issues across hardware, software, and network layers, including fielded systems
Install patches, perform updates, and validate system stability after changes
Collaborate with Draken software development team to refine features based on customer requirements
Support future system enhancements including FAA radar feed ingestion and Link-16 integration
Lead efforts to obtain and maintain an Authority to Operation (ATO) in both classified and unclassified environments
Support physical setup, teardown, and movement of emitter systems — including trailer-based deployments
Assist the ground support technician with routine site maintenance
Participate in two one-week deployments per year (CONUS)
Qualifications
Minimum Qualifications
Bachelor’s degree in computer engineering, Software Engineering, Information Technology, or related field (or equivalent experience)
Experience with the Authority to Operate (ATO) approval process
Expertise in DOW/COMSEC-related network security practices
Hands-on experience with software or system integration
Familiarity with Link-16, TDL principles, or tactical datalink environments
Rattlesnaq SaaS – Bespoke
WIN 10 / 11 PRO Operating System experience
Microsoft Windows Server 2025
Ubuntu 25.04
Debian
ESXi – Vsphere Foundation 9
RHEL 9.0
Must be able to obtain and maintain a security clearance
Valid U.S. driver’s license
Ability to work day/night/weekend shifts and travel as required
Preferred Qualifications
Experience with containerized or virtualized environments (Docker, Kubernetes, VMware, etc.)
Understanding of networking fundamentals (TCP/IP, routing, firewalls, VLANs) with ability to diagnose network-layer issues
Experience performing patching cybersecurity scans, RMF documentation, or working within DoD cybersecurity frameworks
Desirable Experience
Prior experience supporting defense contractors, DoD programs, or classified environments
Ability to script or automate tasks using PowerShell, Python, or Bash
Relevant certifications such as Security+, Network+, CCNA, or Linux
- Knowledge of FAA radar systems, ADS-B feeds, or other aviation data sources
Field experience deploying or maintaining hardware in outdoor or trailer-based configurations
Familiarity with tactical communications systems, military training ranges, or live-fly environments
Experience with commercial ground-based emitter systems or EW systems
Physical Demands / Work Environment
Work environments include standard office settings and outdoor emitter sites in the West Texas region
Duties require a range of physical activity including sitting, climbing, standing, stooping, bending, kneeling, lifting, and extended walking
Must be able to climb stairs, ramps, ladders, and work stands
Regularly required to lift and carry up to 25 lbs, perform repetitive movements, and work from ground level to overhead