Job Information
Grand Living Associate Executive Director in Lake Mary, Florida
Description
About Grand Living
Grand Living is changing the way generations embrace life and is quickly becoming an iconic brand in senior hospitality. What began as a vision to create distinctive senior living communities has evolved into a collection of remarkable residences, offering luxury-inspired amenities and extraordinary service to residents and guests. Our communities include gracious apartments, stunning décor and design excellence at every turn, but from the moment you are greeted, you'll experience something far more luxurious than the architecture: our people. Their unparalleled commitment to personal service in every engagement is at the very heart of what we do.
About the Position
The Associate Executive Director is responsible Responsible for supporting the Executive Director in enhancing the overall Resident experience through exceptional leadership and operational execution. The Associate Executive Director assists in establishing and sustaining a culture of unparalleled service and long-term growth through daily operations management, team development, and performance oversight.
This role reports to and partners closely with the Executive Director to ensure alignment with Company standards, processes, procedures, practices, and philosophy, while modeling The Sterling Touch® in a friendly, courteous, helpful, timely, and professional manner, resulting in a high level of Resident satisfaction.
Qualifications and Requirements
The Associate Executive Director must possess the following knowledge, skills and abilities:
Bachelor’s Degree, required
Administrator or Administrator-In-Training License or Certification, strongly preferred.
Minimum of two (2) or more years of operational leadership experience, preferably in senior living, hospitality, or healthcare.
Experience supervising teams and supporting multi-department operations.
Experience in assisted living or senior living, preferred.
Experience delivering hospitality-focused service, strongly preferred.
Ability to handle sensitive information with confidentiality and professionalism.
Demonstrated leadership skills with the ability to influence, coach, and develop team members.
Working knowledge of community operations, including hospitality, healthcare, and senior living services.
Understanding of financial principles, budgeting, and operational performance metrics.
Special sensitivity to seniors' health trends, quality of life concerns, and memory care topics.
Working knowledge of Microsoft Windows operating environment, and Microsoft Office Suite
Ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull and work continuously without sitting for extended periods of time
Ability to lift or carry up to 50 pounds
Benefits
For the Associate Executive Director position, we offer competitive compensation and a full benefits package for full-time employees including 1) a generous Paid Time Off (PTO) program offering 120 hours of PTO in the first year, increasing to 160 hours in the second year, and continuing to build with length of service; 2) affordable insurance options for medical, dental, vision and more; 3) a 401(k) with a 4% company match on a 5% contribution, 4) automatic life insurance and AD&D coverage for all team members with a robust employee assistance program (EAP).
PTO is earned at lesser rates for part-time staff. Grand Living is a high-end upscale environment including exquisite cuisine and free employee meals (must meet eligibility requirements), Grand Spa & Fitness facilities available for use at designated times.
Equal Employment Opportunity
At Grand Living, our motto is "Your Life. Uniquely Embraced." We are proud to be an equal opportunity employer, committed to creating an inclusive and supportive environment for all, where our differences aren't just accepted, but celebrated.
Qualifications
Behaviors
Required
Team Player: Works well as a member of a group
Leader: Inspires teammates to follow them
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Education
Required
- Bachelors or better
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.