Job Information
GRAND GENEVA, LLC Pool Bar Server Seasonal in LAKE GENEVA, Wisconsin
JOB REQUIREMENTS: Description If you\'re eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Cocktail Server for Cool Water Pool Bar & Grill at the Grand Geneva Resort & Spa, you will be responsible for the execution of food service and all the components involved at the highest level in the Pool Bar. Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we\'re looking to create a strong, bright future - a future that includes you. What will you be doing? * Greet guests and explain specials and promotions * Thoroughly understand the menu, wine list, ingredients, preparation, and expected service. * Deliver all required Service Accents to the guest (e.g., SSA presentation, bread presentation, horseradish/cheese grating, and dessert presentation) * Communicate with the culinary and management team throughout duration of shift * Address and resolve customer complaints * Must be proficient in multi-tasking, have the ability to perform repetitive tasks throughout shifts, and have the ability to work under pressure * Record and input guest orders into the POS system * Retrieve, confirm, and deliver orders with condiments * Must adhere to all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to insure all laws are being followed * Replenish beverages and ensure overall guest satisfaction * Collect payment, thank guests, and invite them to return * Assist in cleaning and resetting dining room tables and booths during and after meal * Complete side work and cleaning tasks including restocking and replenishing condiments * Perform additional duties as assigned What do you bring to the role? * High school degree or equivalent preferred * One year or more of service in a fine dining outlet required * Handle customer complaints with empathy and provide proactive solutions * Proficient in English for guest requests, memos, and reservations * Ability to work POS system * Cash handling experience preferred. * Maintain a clean and organized environment * Ability to lift up to 35 pounds unassisted on occasion as well as move through crowded rooms to seat guests * Ability to remember, recite, and promote a variety of menu items * Ability to work a... For full info follow application link. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/DB801AAEAF0C4296