Job Information
TEKsystems Payment Processing Specialist- Loan Servicing in Lake Forest, California
Payment Processing / Loan Servicing SpecialistJob Description
The Payment Processing / Loan Servicing Specialist is responsible for ensuring the accurate and timely processing of loan payments, maintaining account integrity, and supporting cross‑functional teams to resolve payment-related issues. This role plays a critical part in reconciliation, compliance, and customer account accuracy within a high‑volume servicing environment.
Key Responsibilities
Maintain accurate loan account balances and amortization schedules following payment activity.
Process and apply all payment types—including check, ACH, lockbox, and recurring payments—timely and accurately within the servicing system.
Deposit and reconcile all check payments in accordance with internal service level agreements.
Perform daily reconciliation of payments from all sources and distribute reconciled data internally.
Reverse and reapply payments as needed to correct posting errors.
Manage unapplied payment queues and ensure proper allocation in the servicing system.
Coordinate with Loan Servicing, Collections, Customer Service, and IT teams to resolve payment disputes, account corrections, and month‑end data discrepancies.
Assist with payoff quotes by ensuring all payments are accurately reflected prior to calculation.
Support escrow, insurance, fee adjustments, and loan modifications based on payment changes.
Process unwinds, net funds, and loan modifications in accordance with policy.
Set up and maintain recurring payment arrangements.
Review ACH setup reports to ensure same‑day ACH payments are processed correctly.
Review NSF fee reports to confirm fees are applied in accordance with policy.
Waive fees when appropriate and in compliance with company guidelines.
Retrieve and distribute incoming mail to appropriate parties in a timely manner.
Required Skills
Loan servicing
Payment processing
Auto lending or mortgage lending
Multi-tasking in a high‑volume environment
Attention to detail and accuracy
Top Skills
Auto lending
Loan servicing
Payment processing
Additional Skills & Qualifications
1–3 years of experience in payment processing or loan servicing (auto finance preferred; mortgage experience accepted).
Intermediate knowledge of National Automated Clearing House Association (NACHA) rules and compliance.
Proven track record of strong performance and accountability.
Experience working with CRM and loan servicing systems.
Strong time management, organizational, and prioritization skills.
Effective written and verbal communication skills.
Exceptional attention to detail.
High school diploma or equivalent required.
Job Type & Location
This is a Contract to Hire position based out of Lake Forest, CA.
Pay and Benefits
The pay range for this position is $19.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Lake Forest,CA.
Application Deadline
This position is anticipated to close on Mar 24, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.