Job Information
ThermoFisher Scientific Program Manager, Process Digitalization in Lagunilla, Costa Rica
Work Schedule
Standard Office Hours (40/wk)
Environmental Conditions
Office
Job Description
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
DESCRIPTION:
The Program Manager, Process Digitalization independently leads the program management and execution of multiple procurement strategic initiatives across a global network of divisions, groups, functions and categories.
Through close partnership with Category Management, IT, Legal, Finance, Sustainability, and external technology providers, this leader leverages digital and AI tools to ensure that procurement processes are intuitive, compliant, scalable, and data-driven, while enabling accelerated savings, reducing tail spend, and delivering superior stakeholder experiences.
Own the global procurement digital orchestration vision and roadmap, defining how stakeholders engage with Procurement across intake, sourcing, supplier onboarding, contracting, and purchasing
Design and operationalize the “Procurement Front Door”, ensuring a single, guided entry point that routes requests to the correct workflows, systems, and buying channels based on risk, category, and value
Lead the expansion and ongoing execution of orchestration platforms (e.g., OCC / Preferred Supplier List, intake, guided buying), ensuring coverage across Direct and Indirect spend categories
Define and enforce orchestration governance, including policies, approval logic, compliance checkpoints, and alignment to category strategies and preferred suppliers
Partner with IT and solution providers to integrate orchestration with core systems (ERPs, Coupa, Ariba, CLM, SIM, sourcing, AI tools), ensuring scalability and performance across regions
Drive adoption and value realization, including stakeholder change management, training, communications, and KPI tracking (cycle time, compliance, preferred supplier usage, savings enablement)
Translate business needs into orchestrated processes, balancing automation, self-service, and human intervention to optimize efficiency and risk management
Enable AI and automation use cases within orchestration (e.g., guided supplier selection, intelligent routing, autonomous sourcing triggers)
Continuously identify and prioritize process improvement opportunities, reducing manual effort, tool fragmentation, and non-compliant spend
REQUIREMENTS:
Bachelor's and/or Master's degree in business, IT, finance, engineering or Supply Chain
Minimum 7 years experience the Procurement technology space
Deep understanding of end-to-end Source-to-Pay processes and how they interoperate across systems and stakeholders
Demonstrated ability to translate fragmented processes into cohesive, orchestrated experiences
Strong process design mindset spanning people, process, data, and technology
Experience influencing without authority and leading change across Procurement, IT, and business stakeholders
Excellent communication skills, with the ability to clearly articulate complex process and technology concepts to executive and operational audiences
Proven track record of delivering measurable business value through process standardization, automation, and digital enablement
Strong program and project management capabilities, including roadmap development, dependency management, and value tracking
Comfort operating in ambiguity while establishing structure, governance, and repeatable operating models
Project management expertise and ability to manage multiple concurrent initiatives
Collaborative working style with excellent interpersonal skills
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.