Job Information
Hyatt Assistant Security Manager in LA, Nigeria
Description:
We are looking for Assistant Security Manager to join our pre-opening team at Hyatt Regency Lagos Ikeja
Expected to open 2026, Ideally situated in the tranquil GRA neighborhood and just minutes from Murtala Muhammed International Airport, Hyatt Regency Lagos Ikeja combines effortless convenience with timeless elegance. Designed with both business and leisure travelers in mind, our welcoming atmosphere invites you to relax, connect, and thrive.
Hyatt Regency hotels and resorts are founded on openness, our colleagues consistently serve with open minds and open hearts to deliver unforgettable celebrations, effortless relaxation and notable culinary experiences alongside expert meetings and technology-enabled collaboration.
About the role
The Assistant Security Manager will help oversee all security and safety operations at the hotel, ensuring a secure environment for guests, associates, and assets. This role combines operational leadership, risk management, incident response, and coordination with other departments to align with Hyatt’s brand standards and safety requirements.
Key Responsibilities
Security Operations & Risk Management
Assist in developing, implementing, and maintaining Hyatt’s security policies, procedures, and standard operating guidelines.
Conduct regular security audits, inspections, and risk assessments to identify vulnerabilities and recommend improvements.
Monitor and supervise security systems, including CCTV, access control, fire alarms, and radios.
Oversee after-hours access: ensure authorization, documentation, and control of secured areas.
Incident Response & Investigation
Respond to guest, associate, and property-related emergencies (medical, fire, security).
Lead investigations into security incidents, duress alarms, and suspicious activity; prepare detailed reports.
Coordinate emergency response procedures, including evacuations, fire drills, and crisis management.
Maintain accurate incident logs, property security reports, and liability case documentation.
Team Leadership & Training
Supervise, mentor, and schedule security guards and other security personnel.
Recruit, train, and develop security staff in line with Hyatt’s safety standards; conduct regular security awareness training.
Provide ongoing performance feedback and handle disciplinary actions as necessary.
Foster a positive and proactive security culture aligned with Hyatt’s values.
Coordination & Communication
Liaise with other hotel departments (e.g., Front Office, Engineering, Housekeeping) to ensure cohesive security coverage.
Work with local law enforcement, emergency services, and external stakeholders when required.
Serve as a security representative for Hyatt in meetings, briefings, and safety committees.
Provide regular security status reports to the Security Manager and senior leadership.
Compliance & Safety Standards
Ensure compliance with fire safety regulations, Hyatt’s emergency plans, and relevant local/national security laws.
Maintain and update Hyatt’s emergency management plan for the property.
Participate in internal and external audits, inspections, and reviews of the Safety & Security function.
Qualifications:
Qualifications
Bachelor’s degree in security management, Criminology, or a related field (preferred).
Minimum of 5–8 years of experience in security operations, preferably in hospitality or a similar environment.
Previous supervisory or managerial experience required.
Strong knowledge of security systems, emergency procedures, and risk management.
Certification in security management, fire safety, or first aid is an advantage.
Good communication and leadership skills.
Ability to remain calm under pressure and handle emergencies effectively.
Knowledge of local laws and regulations related to safety and security.
Care Connects us at Hyatt - we open doors, we welcome you and we care.
And we offer a great range of benefits, including:
Long term career growth opportunities
A motivated and connected team
12 complimentary nights (per year) in other Hyatt properties around the world as well as colleague rates and discounts
And a company that truly cares
Discover what’s next. We look forward to hearing and learning from you.
Primary Location: NG-LA-Lagos-Mainland
Organization: Hyatt Regency Lagos, Ikeja
Job Level: Full-time
Job: Security
Req ID: LAG000035
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.