Job Information
Cargill FSQR Food Service Lead - SEA in Kuala Lumpur, Malaysia
Job Purpose and Impact
The Food Safety Quality and Regulatory (FSQR) Food Service Lead - SEA, provides FSQR leadership for the Food Service business across South East Asia (SEA), supporting a network of external manufacturing (Ex-Man) sites. This role partners with country, regional and corporate stakeholders to align strategy, standardize processes, manage risk, and drive continuous improvement across food safety, quality and regulatory compliance.
Key Accountabilities
Lead FSQR strategy and execution for the Food Service business across SEA, including food safety, quality, regulatory risk management, and customer engagement.
Serve as the primary FSQR interface between customers, external manufacturing partners, and Cargill; proactively manage customer queries, audits and non-comformances.
Partner with R&D to support commercialization of Food Service products at external manufacturing and Cargill-owned sites, enabling speed-to-market.
Interpret and implement applicable laws, regulations, policis, procedures and customer/supplier standards for the Food Service Asset Light (ASL) model in a consistent and compliant manner.
Design, deploy, and continously improve FSQR systems, programs, and processes, including product specifications, change management, and risk prevention.
Proactively identify, assess, and mitigate food safety, quality and regulatory risks through preventive controls and robust issue resolution.
Build and maintain effective relationships with customers, regulatory agencies, and internal stakeholders to address concerns and drive timely, appropriate resolutions.
Foster a strong product safety and quality culture through collaboration with regional leadership and cross-functional partners.
Contribute to strategic and tactical planning, including input on base and non base capital needs to sustain and improve product safety at Ex-Man locations and for projects where needed.
Support development and implementation of new regional and enterprise FSQR processes and systems.
Perform other duties as assigned
Qualifications
Bachelor’s degree in a related field or equivalent experience.
Minimum of 7 years of experience in food safety, quality assurance, and/or regulatory affairs.
Proven experience working with external manufacturing or complex supply networks.
Preferred qualifications
Masters in Science with Experience with food, feed, health, safety, and quality management systems.
Demonstrated success driving continuous improvement initiatives.
Experience contributing to or designing business and FSQR strategies.
At least 2 years of people or matrix leadership experience.
Prior beneficial experience
Experience with audits, customer specifications, and regulatory inspections.
Experience building, influencing, and leading high-performing teams in a matrixed environment.
Laboratory or technical operations management experience.