Job Information
VF Corporation Director, Logistics & Customs Operations in Kuala Lumpur, Malaysia
Position/ Title: Director, Logistics & Customs Operations
Function: Global Logistics & Custom
Geographic Scope: Global
Location of Position : Kuala Lumpur, Malaysia
Role & Responsibilities:
Position summary
The Director, Logistics & Customs Operations oversees the end-to-end operation including origin logistics, inbound logistics, international drop ship and customs to ensure efficient, cost‑effective, and fully compliant movement of goods globally. The role focuses on optimizing operational efficiency, ensuring regulatory compliance and driving strategic initiatives that enhance supply chain performance. The Director partners closely with Sourcing, Planning, Regional Inbound, Customer Service and Finance teams to formulate Logistics strategy, enable business growth, and mitigate risk. This role is based in Kuala Lumpur to support our growing logistics and customs capabilities in the region, and to steward the development of the Malaysia service center while igniting culture and building our local operational strategy.
Key Result Areas:
Strategic Leadership & Operations Excellence
Direct daily logistics operations, including origin, inbound, international drop ship and custom activities, ensuring timely delivery performance of VF cargoes
Develop and execute the global logistics and customs operations strategy aligned with business objectives to improve efficiency and responsiveness across supply chain.
Champion strategic evaluation of the global network design and optimization from origin & inbound APAC/EMEA perspective such as selection of carriers, freight strategy to mitigate market volatility with guaranteed capacity
Define the logistics technology roadmap to enhance efficiency and accuracy of operation with adoption of AI, data analytics and visualization. Improve shipment end-to-end visibility and real-time data integration.
Lead the structural evolution of the Global Logistics and Custom department. Align talent, culture, and processes to support product supply sourcing strategy and business growth strategy.
Formulate risk mitigation & business continuity playbooks to mitigate global disruptions in logistics such as geopolitical conflict, climate events, or port strikes.
Customs & Trade Compliance Operation
- Ensure full compliance with international trade laws and custom regulations while managing key Customs inbound operations to drive smooth, cost-effective product flow for all regions.
Partner & Vendor Management (3PLs, Forwarders, Brokers)
- Manage 3PL, freight forwarder, and custom brokers; involve contract negotiation as stakeholder to achieve best value and service levels.
Digital, Data & Analytics
Lead continuous improvement initiatives to streamline process, enhance service level performance, and optimize supply chain flows.
Digitize key customs and logistics workflows to improve accuracy and efficiency, leverage data analytics for forecasting, visibility, and performance insights.
Risk Management & Business Continuity
- Monitor operational risk (e.g. transportation network delay, origin disruptions) and develop contingency plans to maintain service continuity.
People & Site Leadership (Malaysia Service Center)
Lead, coach, and develop logistics and custom team (20+ ppl) to meet performance objectives and foster a high-performance culture.
Serve as senior site leader for our growing Malaysia service center to drive culture, create positive work environment and foster community support in the area.
Competency Requirements:
Behavioral Competencies -
Entrepreneurial & result-driven
Empowerment and Delegation
Adaptability and Resilience
Experience in managing complex tactical and strategic initiatives and programs
Excellent interpersonal and communication skills (oral and written), a stitcher and a key team player
Communication and influence globally and regionally
Bold and creative thinking
Functional Competencies –
Bachelor’s degree in Logistics, Supply Chain Management, Business, or related field.
Minimum 10 years of logistics and supply chain experience, including at least 5 years in a senior leadership role.
Strong knowledge of global customs, trade compliance, freight forwarding, carrier network.
Proven success in operations optimization, cost reduction initiative, and large-scale logistics network management.
Excellent communication and stakeholder management skills, with the ability to influence all levels of the organization.
Strong problem-solving, analytical, and continuous improvement mindset, comfortable working in fast-paced, matrix environment.
Strong leadership experience in multicultural and/or regional/global teams.
Fluent in oral and written English.
Specific Working Conditions
Frequency of Travel: Low and will be mainly to Singapore office.
R-20260326-0003
VF Diversity Vision Statement VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.VF is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.