Job Information
HSBC Data Maintenance Admin Support - General Administration (CSS) in Kuala Lumpur, Malaysia
Data Maintenance Admin Support - General Administration (CSS)
Brand: HSBC
Area of Interest: Private Banking
Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, MY, 55188
Work style: Hybrid Worker
Date: 11 Feb 2026
Why join us?
COO Client Support Services Team assists in operationalization of GPB&W vision and strategy. In that context the Team is responsible for GPB&W’s overall performance and operations delivery with an increased focus on creating continuous value to our customers and providing meaningful change.
What you’ll do:
Responsible for the coordination and completion of key trust operational activities and maintenance, whilst providing regulatory expertise and risk management assistance.
Complete operational and administrative duties, ensuring timely completion and compliance with established internal standards. In addition, he/she performs administrative tasks as required.
Contributes to the profitability of HSBC Trustee by working effectively and efficiently.
Deliver the highest standard of trust & fiduciary operational services and operating efficiency.
Provide system maintenance, including trust and customer information, SDI information, property details, etc on a timely basis with high level of quality and accuracy.
With support and guidance, assist in the trust closing process with front-office and trust accounting teams, including system maintenance.
With support and guidance, conduct periodic internal reviews to ensure the trustee fulfils the fiduciary duties.
With support and guidance, prepare documentation relating class action, or client undertaking letters.
Ensure appropriate and timely action taken in handling various requests from the business.
Dealing with different stakeholders, including Trust Relationship Management team, internal and external auditors and members of Trust and Fiduciary Services (TFS) Management team.
Work with other departments to facilitate delivery of administration service to clients.
Timely implementation of internal and external issues raised by management, audit and regulators.
Assist in ad hoc projects.
Work collaboratively with the members of team as well as with the local teams.
Ensure appropriate ownership of the tasks assigned.
What you will need to succeed in the role
University graduate, with major in finance/business administration, or relevant discipline.
Operational support full-time experience would be an advantage but is not essential.
Excellent PC skills with high proficiency in Outlook, Word and Excel.
Excellent attention to detail and strong & crucial ability to multi-task.
High level of competency in communication, both written and oral, and interpersonal skills.
Ability to work effectively in a team as well as with minimal supervision.
Work well under pressure and have ability to prioritize and multitask.
Confident decision maker and problem solver.
Good planning & organizational skills.
Fluent in English and ability to translate Cantonese and Chinese documents into English.
What additional skills will be good to have?
- Prior trust administration experience would be beneficial.