Job Information
HSBC CSE - D - Processing in Kuala Lumpur, Malaysia
CSE - D - Processing
Brand: HSBC
Area of Interest: Investment Banking, Markets, and Research
Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, MY, 55188
Work style: Hybrid Worker
Date: 12 Mar 2026
Why join us?
Our global team of Middle Office partner with the business to provide the day to day operational trade support and control of the Debt Securities within Global Market Operations, provide dedicated support to the trading desks actively across a variety of Debt Securities products, This role performs routine tasks related to End-to-End servicing from trade capture, enrichment, allocation, validation and matching and confirmation, cancellation and amendment are processed accurately and within the guidelines.
What you’ll do:
Client Experience
- Client adoption - working in partnership with internal stakeholders to develop, implement and optimize digitized client interactions. Maximize clients’ use of digital platforms.
Cost
Identify bottlenecks and existing inefficiencies through the use of available tooling.
Improve efficiency of existing processes (e.g. increases in Straight-through Processing).
Capacity
- Involvement in process streamline initiatives.
Control
To ensure the escalation of all problems/risk issues within their area to the respective stakeholders and the appropriate levels of management.
Proactively anticipating and mitigating future risks which may impact on the operations and/or Front-to-Back processes and controls through escalation Ensure that all operational controls are observed and where the opportunity exists, improved to reduce overall risk exposure within the process.
Observe that all reporting requirements applicable to their role are completed in a timely manner and to a high standard.
Implement and ensure adherence to the Group Privacy, Control and Compliance Policies, applicable to their role.
Adhere to the group requirement that each employee is aware of the Operational Risk scenarios associated with their role and to ensure that all actions during their employment with HSBC take account of the likelihood of operational risk occurring.
Understand and ensure compliance with all relevant internal and external governance, regulations and procedures that apply to the process and business.
Leadership and Teamwork
Actively engage in process improvement initiatives.
Practice speak-up culture including engaging with team and line manager to improve process and promote wellbeing.
In partnership with the team manager, build a robust succession within the team and ensure the absence of key person dependencies.
Support any team, departmental, and Centre initiatives aimed at improving work-life balance. Motivate and develop team/subordinate to meet business objectives.
Knowledge and experience are shared with teams, providing assistance on referred / technical issues.
Be aware of issues within teams and resolve or escalate in appropriate and timely manner.
Share knowledge, best practice and experience with colleagues at all levels to ensure they achieve their goals and business objectives.
What you will need to succeed in the role
University degree in Business Administration or a related discipline.
Work experience in Market operations is preferred though not necessary.
Strong verbal and business communication skills.
Great sense of ownership and ability to work independently with good problem-solving skills.
Considerable flexibility in working varying shifts to support global teams.