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Cognizant Business Analyst (Insurance) in Kuala Lumpur, Malaysia

About Cognizant Consulting

Cognizant Consulting is more than Cognizant’s consulting practice—we’re a global community of 5,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who’ll join us in shaping the future of business. Could it be you?

About the role

As a Business Analyst, you will help to support modernization of insurance systems: Help transition from legacy Policy Administration Systems (PAS) to a modern, web-based architecture, ensuring smoother operations and better user experience and work on improving efficiency across the insurance value chain — agency administration, underwriting, policy servicing, claims, agents, bancassurance, and partner interactions.

We believe hybrid work is the way forward as we strive to provide fexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2 to 4 days a week in a client or Cognizant office. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

What you must have to be considered

  • Solid experience in General Insurance (Motor,Travel and Home preferred) and familiarity with life/takaful insurance processes.

  • Hands-on exposure to legacy PAS systems and modern web-based architectures.

  • Ability to support decoupling business logic from legacy platforms during modernization projects.

These will help you succeed

  • Strong Stakeholder Management: Ability to unify perspectives across regulators, distributors, and internal teams, ensuring clarity and alignment.

  • Regulatory Awareness: Proactively capturing compliance requirements to reduce downstream risks.

  • Change Agility: Comfort with phased rollouts, iterative design, and adapting to evolving business needs.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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