Job Information
HSBC Manager, Fraud Management - HK Business in Kowloon City, Hong Kong
Manager, Fraud Management - HK Business
Brand: HSBC
Area of Interest: Branch and Retail Banking
Location:
Kowloon City, Kowloon, HK
Work style: Hybrid Worker
Date: 16 Apr 2026
GCB 5
We are currently seeking a high calibre professional to join our team as a Manager, Fraud Management.
In this role you will:
You will work closely with stakeholders and other functions within WPB and Fraud to develop innovative and actionable models which help to manage fraud risk. The solutions we deliver need to manage risk effectively, be commercially focused, scalable across our many markets and lines of business and stand up to the rigors of internal and external scrutiny and review.
Support the development and deployment of models and analytical products to manage and mitigate financial crime risk.
Support business with developing & implementing AI/GenAI enabled solutions to mitigate financial risk or improve customer experiences through delivering better products & services.
Manage model risk through the application of controls and standards
Interpret and manipulate large data set to extract trends and identify issues and risk
Use data visualization techniques to present complex ideas and provide self-service analytics
Apply relevant analytical methods / algorithms to get actionable insights from HSBC's internal (both structured and unstructured) and external data sources
Partner with IT / Data Engineering teams to create deployment road-map
Provide actionable solutions with clear articulation of recommendations for the business stakeholders across geographies
Independently manage delivery of analytics projects by working with business partners across regions / geographies
Work in an agile model in a cross functional set-up
Champion customer experience as the forefront in customer communications.
Leadership & Teamwork
Support to drive customer-centric leads performance with test and learn culture embedded to de-liver commercial outcomes
Collaborate across all Tribes to embed data-driven insights and business decisions.
Actively participate and enable key initiatives from global and regional Data & Analytics leadership.
Operational Effectiveness & Control
Execute industrialized processes to serve business analytics and customer communications.
Adopt tools to optimize resource vs activities.
Adopt best practices and standards of analytics and communications.
Align governance and controls towards Group’s standards in a progressive approach.
To be successful you will need:
PhD or Masters Degree level educated (or relevant work experience) in Data Science, Computer Science, Statistics, Mathematics or any other quantitative discipline
Strong analytical skills with business analysis experience or equivalent. Indepth knowledge and understanding of financial-services/ banking-operations is a must
Experience in advanced analytical techniques e.g. regression analysis, predictive analysis, data mining, machine learning like Random Forest, XGBoost, LightGBM, Decision trees
Domain experience in financial crime and Risk would be an advantage (Fraud, Anti Money Laundering, Terrorist Financing, Anti-Bribery & Corruption, Sanctions)
Experience in one or more of the following tools: SAS, Python, Spark, SQL, Google Cloud Platform (GCP)
Experience designing and refining prompts for LLMs (e.g., GPT, Gemini) to automate business tasks like summarization
Proven leadership track record in dynamic/changing banking environments and matrix structure
Ability to nurture strong relationships with stakeholders, both internally and externally.Strong project management skills
Exceptionally strong organizational, problem-solving & inter-personal skills. Ability to communicate clearly across various levels
Advanced analytical techniques e.g. regression analysis, predictive analysis, data mining, machine learning
Strong analytical thought process and aptitude for creative problem solving.
Great sense of ownership and servicing mind-set to ensure efficient and effective customer service delivery
Strong team player; able to work with members of different skills and experiences. Comfortable to operate in a complex matrix structure with multiple stakeholders.
Opening up a world of opportunity
http://www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
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