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ENGENDREN CORPORATION Material Handler - 2nd Shift in KENOSHA, Wisconsin

JOB REQUIREMENTS: Essential Duties and Responsibilities include the following with other duties assigned as necessary: Responsible for gathering information required for shipments i.e., weights, dimensions, packaging requirements, shipment classifications, pick-up and delivery dates, etc. Responsible for scheduling freight pick-ups and communicating with carriers to ensure pickup and delivery dates meet or exceed customer requirements Responsible for initiating and managing freight quotation process and confirming freight costs with internal and external customers as required Responsible for generating and distributing of ASN, commercial invoices, labels, BOL\'s, customer specific documentation, and any other paperwork needed to maintain compliance with customer requirements Leads freight claim resolution as necessary Provides proactive communication with customers and freight forwarders to maintain streamline workflow of packaging and shipping functions Responsible for maintaining accuracy and completeness of data files for shipments including blue folders and pre-shipment photographs Required to assist with packaging, loading, and unloading of product as directed. Processes requests for price quotations, purchase orders, order changes and adjustments or cancellations from customers, original equipment manufacturers (OEMs), and distributors. Assists customers and prospects with technical questions or problems by referring inquiries to IEA\'s Sales, Engineering, Operations or Corporate staff. Investigates and resolves various customer problems. Ensures that all assigned areas and equipment are properly maintained and utilized efficiently. Works in a safe manner at all times. Ensures that all work is performed in accordance with and adheres to IEA\'s ISO and Quality standards. Contributes to the Company\'s product improvement efforts and supports IEA\'s Six Sigma efforts. Establishes a business rapport with customers and prospects (primarily by phone/email) to build and maintain positive company-customer relationships. Reasonable accommodations may be made for individuals with disabilities to perform essential duties. Examine shipment contents and compare with records, such as manifests, invoices, or orders, to verify accuracy. Requisition and store shipping materials and supplies to maintain inventory of stock. Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials. Pack, seal, label, or affix postage to prepare materials for shipping, using hand tools, power tools, or postage meter. Record shipment data, such as weight, charges, space availability, damages, or discrepancies, for reporting, accounting, or recordkeeping purposes. Confer or correspond with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications. Move freight, stock, or other materials to and from storage or production areas, loading docks, delivery vehicles, ships, or containers, by hand or using trucks, tractors, or other equipment. Sort cargo before loading and unloading. Read work orders or receive oral instructions to determine work assignments or material or equipment needs. Record numbers of units handled or moved, using daily production sheets or work tickets. Install protective devices, such as bracing, padding, or strapping, to prevent shifting or damage to items being transported. Attach slings, hooks, or other devices to lift cargo and guide loads. Carry needed tools or supplies from storage or trucks and return them after use. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Position Requirements: Key skills, abilities and knowledge: Ability to plan, organize, prioritize, and carry out multiple work activities simultaneously. Ability to communicate (oral/written) with internal and external customers and others effectively. Ability to build and maintain positive external relationships (in person/ph ne/e-mail). Basic knowledge of manufacturing, shipping, and packaging processes. Ability to read, understand and interpret material specifications, purchasing and production documents. Intermediate understanding of ERP software Ability to manage time effectively to deliver consistent and timely results Ability to use critical thinking skills to resolve complex or ambiguous problems Strong working knowledge of Microsoft Office, mainly Word, Excel, Outlook, Power point Knowledge of occupational hazards and the ability to follow safe work practices. Experiential: 2 or more years of customer service and/or shipping/receiving related administrative experience. ***** APPLICATION INSTRUCTIONS: Mail a Rsum: IEA, LLC ATTN: HR Manager 9625 55th Street Kenosha, WI 53144 E-Mail a Rsum: magdalena.oquendo@ieacooling.com Fax a Rsum: 262-942-8366

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