Job Information
ALS Group USA, Corp Project Manager (3) in Kelso, Washington
At ALS, we encourage you to dream big.
When you join us, you'll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.
Imagine your future with us!
At ALS, we encourage you to dream big. When you join ALS, you become part of a purpose- and values-driven organization that empowers innovation, collaboration, and professional growth. Our global team brings passion and commitment every day-continually challenging conventional thinking to solve some of the world's most complex problems and contribute to a safer, healthier world.
Salary: $75000-$85,000
Position Summary
The Project Manager serves as a primary client-facing technical and operational leader, responsible for managing analytical projects from initial engagement through final data delivery. This role ensures customer requirements are fully understood, translated into executable laboratory plans, and delivered with technical accuracy, regulatory compliance, and exceptional service quality. The position works cross-functionally with laboratory operations, quality assurance, sample management, and administrative teams to ensure client expectations are met or exceeded.
General Accountability
Serve as a key liaison between clients and ALS laboratory operations to define analytical needs, project scope, timelines, and deliverables
Ensure effective communication of client requirements to laboratory and administrative teams
Confirm services provided meet defined technical, regulatory, and quality expectations
Client Responsibilities
Build, maintain, and grow strong client relationships through professional, timely, and solution-oriented communication
Manage and interpret client requirements, proactively anticipating needs and addressing challenges
Lead projects from scope definition through reporting and data delivery
Identify, document, and resolve client concerns; recommend corrective actions and communicate issues to laboratory management
Respond promptly and accurately to client inquiries and requests
Communicate analytical findings and project status clearly to clients