Job Information
Expeditors Ocean Agent in Kastrup, Denmark
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Scope of Position
Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Department.
Major Duties and Responsibilities
Ensure smooth and timely freight process flow
Ensure accurate and timely data entry into our operational system
Track and Trace Ocean Export Files and reporting
Meet compliance at all times to regulations internal and external in accordance with government regulations
Understand department process flow, and looking for best practices to improve operational efficiency and productivity
Ensure all customers standard operating procedures in place and updated
Overseas communications, timely responses to emails and requests (internal and external)
Escalation of problems to Management when necessary
At least one year experience and/or training
Understanding of ocean documentation process a plus
Effective interpersonal skills
Pro-active, strong organizational skills
Good computer skills (Excel, Word)
Fluent in English and Danish
Reporting Structure
Ocean Manager
Expeditors offers excellent benefits:
Pension and insurance
Employee Stock Purchase Plan
Training and Personnel Development Program
Growth opportunities within the company
Employee Referral Program Bonus