Job Information
Penske System Administrator in Kansas City, Missouri
CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 U.S. locations, and a global reach, we promise to know you and help you.
CLA is dedicated to building a culture (https://www.claconnect.com/en/who-we-are/dei) that invites different beliefs and perspectives to the table, so we can truly know and help our clients, communities, and each other.
Our Perks:
Flexible PTO (designed to offer flexible time away for you!)
Up to 12 weeks paid parental leave
Paid Volunteer Time Off
Mental health coverage
Quarterly Wellness stipend
Fertility benefits
Complete list of benefits here
CLA is growing and seeking to hire an experienced System Administrator to join our talented Information Technology team. The position offers growth, flexibility and a collaborative work environment.
In this position you should have the following; excellent interpersonal skills with the ability to communicate at all levels. Strong problem solving and creative skills and the ability to exercise sound judgment. Most important, demonstrate a high level of integrity and dependability with a strong sense of urgency and results-orientation.
The Systems Administrator will join the CLA Managed Services team to assist with day-to-day support for clients' IT environments including tickets, patching, troubleshooting, PC deployments, etc. his person must have strong end user and PC support skills to troubleshoot PC issues both remotely and onsite. In addition, they must have some server admin exposure (backups, patching) and excellent verbal and written communication skills to interface with clients and document all work. Above all, we are looking for candidates with a strong work ethic and desire to grow and advance their knowledge.
How you’ll create opportunities in this System Administrator role:
Resolve a wide range of tickets, i.e., server, application, network, laptops/desktops, troubleshooting and configuration of Windows Active Directory, Group Policy, file and print services.
Answer technical support calls and incoming tickets and assign severity, prioritize work accordingly to resolve that issue.
Configure hardware, peripherals and services in accordance with standards and project requirements.
Perform software installations, configuration, upgrades, troubleshooting, and performance tuning from multiple vendors and systems.
Troubleshoot, diagnose, repair, install, configure, and deploy workstation, servers, VPN, printers, switches, routers, peripherals, and software packages.
Perform daily client checks and remediate any discrepancies discovered.
Test new equipment, image operating systems, perform data backups, and restores.
Set up accounts, moves, adds, changes to end user permissions.
Monitor performance and maintain systems according to established SLA’s
What you will need:
1 year of relevant experience required.
5 years of relevant experience working in customer service or IT support capacity preferred.
Previous experience working with call center technology including phone systems, ticketing systems, and scheduling tools preferred.
5 years IT experience with IT administration and support experience with windows, administration and management of servers, Active Directory, DHCP, DNS, and Group Policy and virtulization preferred.
Previous experience in a fast-paced consulting or MSP environment is preferred.
Excellent communication and customer service with the ability to work with minimal supervision in a fast-paced environment with accuracy and attention to detail with sound decision making, problem solving and critical thinking skills.
Bachelor's degree or a combination of relevant experience and training may be considered in lieu of a degree.
Technical Competencies:
Basic knowledge of network services: WAN and LAN connectivity, routers, firewalls, and security
Tier 2 and 3 desktop support experience.
Experience with cloud technologies preferred.
Strong knowledge of Microsoft networks including the administration and management of Server 2012 through 2019 technologies including Active Directory, DHCP, DNS, and Group Policy.
IT support relating to technical issues involving Microsoft's core business applications including O365, Teams, One Drive, Exchange Administration and MDM.
#LI-DJ1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Click here (https://www.claconnect.com/general/equal-employment-opportunity) to learn about your hiring rights.
Wellness at CLA
To support our CLA family members, we focus on their physical, financial, social, and emotional well-being and offer comprehensive benefit options that include health, dental, vision, 401k and much more.
To view a complete list of benefits click here (https://www.claconnect.com/-/media/files/careers-supporting/2024-wellness-brochure.pdf?rev=4bcfde10035341fe88a28cbb5a78b3a6&hash=41EE22B2459D64E86FD0967978269399) .
Start your inspired career
When you join CLA, you’ll have the opportunity to design your own inspired career . Career growth is about having new experiences and lots of exposure to different roles that stretch your comfort zone, expand your skills, and shape you as a leader. It’s not so much about climbing a ladder or acquiring new titles — it’s the discovery of your strengths and the outer reaches of your true potential. At CLA, you have the freedom to explore many opportunities, including your choice of industry specialization, service capability, career path, and mobility.
Watch our video (https://www.claconnect.com/resources/videos/2017/you-are-the-future-of-cla-recruiting-video) to see why people join CLA.
About CLA
CLA exists to create opportunities for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. With nearly 9,000 people, more than 130 U.S. locations, and a global vision, we promise to know you and help you. For more information visit CLAconnect.com . Investment advisory services are offered through CliftonLarsonAllen Wealth Advisors, LLC, an SEC-registered investment advisor.
Wellness at CLA
Wellness is shaped by our promise to know you and help you. We create opportunities for our people to live well and be happy by focusing on their physical, financial, social, and emotional well-being. Click here (https://www.claconnect.com/careers/career-benefits) to learn more about CLA’s benefit offerings.
CLA is an equal opportunity employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability status, protected veteran status, national origin, or any other characteristic protected by law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Click here (https://www.claconnect.com/general/equal-employment-opportunity) to learn about your hiring rights.
If you require reasonable accommodation when completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact mypeoplesolutions@claconnect.com