Job Information
Prime Healthcare Lead Patient Account Registrar in Kansas City, Missouri
Overview
We are seeking a Lead Patient Account Registrar , sometimes referred to as a n Admission Representative Lead . The Lead Account Registrar oversees the daily workflow of the admitting and registration team to make sure every patient is checked in accurately, quickly, and with a positive experience. The Lead Patient Account Registrar handle s complex registration issues, support front line staff, and step in to resolve problems related to insurance, authorizations, or patient accounts.
Shifts Available : Days
Employment Type : Full Time
Hours: 8-hour shifts – 8:30am to 4:30pm M-F
Location : St. Joseph Medical Center, Kansas City, MO
Here are some of the benefits of working at Prime Healthcare:
Health, dental, and vision insurance options
Paid vacation, sick time and holidays
Bereavement leave, FMLA and other leave options
Employer 401K options
Tuition reimbursement options
Life, disability, and other insurance options
Many other amazing benefits
Responsibilities
Essential Duties and Responsibilities (includes, but not limited to):
Lead and support the admitting team by overseeing daily workflow and ensuring smooth patient check in
Enter and verify patient information, insurance details, and required documentation with accuracy
Troubleshoot complex registration, insurance eligibility, and authorization issues
Train new staff , help with scheduling, and maintain strong customer service standards
Coordinate with clinical teams and billing to resolve account issues and support compliance and quality
Qualifications
Education and Work Experience
High School Diploma or equivalent required.
Extensive knowledge of Patient Access required, Certified Healthcare Access Associate (CHAA) preferred.
Exceptional interpersonal & organizational skills.
Demonstrated leadership and management abilities.
Extremely high degree of attention to detail.
Good written and verbal communication skills.
Ability to prioritize.
Good analytical & problem solving skills.
Proficiency in Microsoft Word and Excel.
Ability to effectively manage multiple demands and function well under pressure.
#LI-DK1
Employment Status
Full Time
Shift
Days
Equal Employment Opportunity
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
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FacilitySt. Joseph Medical Center
LocationUS-MO-Kansas City
ID2026-255777
CategoryAdmin
Position TypeFull Time
ShiftDays
Job TypeNon-Exempt