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Job Description

General Purpose:

Support and/or plan modes of transportation for export orders working with manufacturing plants and third-party logistics (3PL) warehouses to ensure timely movement of product. Provide daily proactive communication of carrier schedule changes and/or cost impacts with recommendations for resolution.

Job Duties and Responsibilities:

• Discern optimal carrier selection based on customer requirements, cost, and transit

• Ensure all ocean and drayage carrier rates are contracted with carriers prior to bookings

• Schedule bookings with ocean/drayage providers that meet customer requested delivery dates and transit times while minimizing transportation costs

• Document ocean booking details in appropriate system for internal visibility while also maintaining a comprehensive tracker of all active shipments

• Oversee appointment schedules between drayage providers, plants, and 3PL to ensure timely pick-ups

• Enter ocean freight accruals in appropriate system and audit invoices for accurate transportation billing and payment

• Confirm ocean export shipments sail (complete) from US ports

• Work closely with export specialists to mitigate any ocean carrier documentation delays (delays that would create a bottleneck for the on-time and successful completion of the complete customer export documentation)

• Assist with managing ocean carrier contracts to ensure balance and minimum quality commitment fulfillment

• Participate in monthly drayage carrier business updates

• Identify continuous improvement opportunities and best practices to present at carrier business reviews

• Support spot-quote requests from stakeholders (as new sales opportunities arise)

• Maintain the centralized rate matrix for spot quote lanes

• Assist in developing and maintaining policies, procedures, and instruction manuals to further develop the export processes related to international logistics

• Analyze international small package shipment for cost-savings opportunities while educating small package users on cost/service best practices via an annual training initiative

• Provide timely communication of industry information to stakeholders

• Provide monthly KPI carrier performance reporting and ad hoc reports to business units as requested

• Assist with billing discrepancies and claims

• Maintain program system administration duties including but not limited to loading rates, correcting system errors, loading carrier related master data, etc.

• The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

Requirements

Minimum Requirements:

Education and Experience

• Undergraduate degree in logistics, supply chain management, or related curriculum (or equivalent combination of experience and education)

• 2 to 5 years of transportation, distribution, logistics management, or related experience, preferably including experience in ocean export logistics

Knowledge, Skills and Abilities

• Knowledge of and skill with Microsoft Office Suite and company computer systems

• Knowledge of supply chain analytics, warehouse operations, and industry standards

• Able to communicate clearly and effectively, both verbally and in writing

• Able to multi-task and problem solve

• Able to prioritize and meet deadlines

• Able to effectively analyze and interpret data

• Able to handle challenging or conflict situations with tact and professionalism

• Able to work collaboratively with others

• Must be able to read, write and speak English

Travel:

5%-15% (1-3 times per year)

An Equal Opportunity Employer including Disabled/Veterans