OneMain Financial Jobs

Description/Distinguishing Features

Under minimal supervision, performs general administrative duties for the Kalamazoo Department of Public Safety.  Tasks include customer service, administrative support, record keeping, updating records into database; performs work to review. Inputs and balances various types of computer information by means of a computer terminal. Performs moderately difficult record keeping and clerical duties associated with the entry and disposition of criminal felonies and misdemeanor cases through the judicial system; performs related duties as required. Employees must be capable of exercising independent judgment, demonstrate accuracy and timeliness in data entry, initiation, preparation, and fulfillment of Freedom of Information Requests, along with entry, payment, and processing of parking citations.  

The employee will be assigned to the initial processing of offense data where tracing or verifying missing data is required to maintain accuracy of records. Employee will also be responsible for assisting any public request made by any party. Employees in this position are responsible for data entry of all generated police reports. Employees in this position will be checking for accuracy, validity, and completeness of data that is to be entered into the computer; the data is generated from a wide variety of sources requiring a broad knowledge of City policy, organizational structure, state and federal laws, along with a high level of confidentiality; this position maintains logs of daily activities; produces and edits balancing reports; serves as a liaison with originating departments to correct inaccurate records. At times may be required to rotate job functions within the office.

Examples of Duties

• Compiles data by type of offense or incident;
• Enters or updates case history in a variety of categories;
• Identifies missing data and corrects as needed;
• Verifies new case information with  court and arrest records, and checks for discrepancies;
• Processes gun registrations and applications;
• Processes criminal background checks;
• Processes Freedom of Information requests;
• Distributes criminal files and reports to appropriate divisions internal and external including, but not limited to, other police/governmental agencies;
• Tracks complaints and dispositions;
• Checks case status in response to inquiries made by the public and police/governmental agencies;
• Completes records for M.S.P. , F.B.I., MDOC, DDHS and other governmental requests;
• Receives payment for fingerprinting, sex offender registration, parking citations and Freedom of Information requests; other payments as needed.
• Data entry of generated police reports, traffic accident reports, and citations;
• Edits police reports;
• Proof reads;
• Formats and approves police incidents;
• Enter and verify MICR codes;
• Answers multi-line telephones;
• Creates and maintains correspondences, spreadsheets, invoices, extension letters;
• Assists the public with questions at department counter and over telephone;

• May also be required to perform general reception duties.

   

Essential Qualifications

Considerable knowledge of correct office procedures;

Considerable knowledge of the activities associated with the processing of cases through the judicial system;

Good skill in evaluating the accuracy and completeness of source documents and the  procedures to follow each application;

Good knowledge of PC, data entry, good typing skills (40 wpm);

Ability to learn daily transcription from tapes;

Familiarity with Microsoft Office products