Job Information
Utilities Service, LLC Customer Outreach & Communication Support Specialist in Juno Beach, Florida
Description
Position Specific Description
The contract role supports NextEra Energy Transmission. This job is responsible for overseeing the development and execution of communication materials from the earliest stages of concept and development through to successful on-time delivery as measured by achievement of metrics. Employees in this role support business objectives for internal and external communications.
Job Duties & Responsibilities
Lead end-to-end development of communication materials from concept through final delivery.
Manage the planning, creation, review, and distribution of internal and external communication content.
Collaborate with cross-functional teams to gather information and translate business objectives into clear communication materials.
Coordinate communication campaigns and initiatives to support company programs, projects, and announcements.
Ensure all communications adhere to brand standards, corporate messaging guidelines, and regulatory requirements.
Oversee project timelines to ensure communication deliverables are completed accurately and on schedule.
Support leadership communications including announcements, briefings, and strategic updates.
Coordinate with marketing, public relations, and operational teams to ensure consistent messaging across channels.
Conduct audience analysis to tailor communications for maximum clarity and impact.
Maintain documentation and records of communication plans, deliverables, and results.
Review and edit communication materials to ensure quality, clarity, and consistency.
Track and report on communication metrics to leadership and stakeholders.
Continuously evaluate communication processes and recommend improvements to increase efficiency and effectiveness.
Benefits
We offer a competitive range of benefits to support our employees’ health, well-being, and financial security. Medical, dental, and vision benefits are available to all eligible employees on the first day of employment. For more information on the benefits available for this role, please contact the recruiter or hiring manager.
Individuals with a disability who desire a reasonable accommodation can contact the ADA Coordinator by calling 1-833-222-3066. We partner with the Department of Homeland Security/U.S. Customs and Immigration Service to e-Verify all newly hired employees.
An Equal Opportunity Employer.
Please note:
All job offers are subject to pre-employment drug screening and a background check.
Unless otherwise noted, we do not sponsor employees for work authorization in the U.S. for this position.
Notice to Agencies: We only accept resumes from recruiters, employment agencies, or staffing services if a Service Agreement has been signed and we have requested recruitment/staffing services for the specific position. Any unsolicited resumes will become the property of the company, and no fees or compensation will be paid to the recruiter, employment agency, or staffing service.