Job Information
Dave & Busters - Johnson City Party Server in Johnson City, New York
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance. Takes prompt corrective action where necessary or suggests alternative courses of action. Creates a warm, fun atmosphere for Guests and Team Members. Adheres to companys sanitation procedures. Maintains responsibility for personal bank and ensures all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change and maintaining adequate cash and coin for making change. Follows alcohol awareness procedures for preventing intoxication and dealing with intoxicated Guests. Assesses Guest demeanor and identifies when behavior should be called to the attention of a Manager. Greets newly seated Guests in a friendly and timely manner. Accurately takes Guests food and drink orders. Maintains a thorough understanding of all menu items and is able to answer questions regarding food and drink items and their preparation. Enters orders into Micros quickly and in proper sequence, using appropriate modifications and charges. Ensures food is properly garnished and delivers trays to designated table servers own section, as well as other sections in the restaurant, as needed. Works quickly and efficiently adhering to Full hands in, Full hands out philosophy. Assists in party set up and breakdown. Busses and resets tables as needed. Assists other Team Members as needed or as business dictates. Responsible for all sales on personal Micros keys and completing station side work at the beginning and end of their shift. experience. Ensures ongoing Guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, prebussing as necessary, and responding to Guest needs in a timely manner. Keeps station clean, sets up and takes down station tables appropriately. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness. Must be skilled in effectively communicating with Guests in order to generate enthusiasm about the D&B experience. Must be able to read and communicate in English. Listen to hear Guests orders and needs, and then communicate with Guests verbally and with other Team Members verbally via Micros system. Dressed in proper dress code requirements, looking neat, clean and professional at all times. Must be at least 18 years of age.
Appearance: Look amazing in uniform Attendance: Be on time ready to work Attitude: Be positive and be willing to be of service to others Adherence: Follow the standards and be coachable
Reference and Background checks required