Job Information
RELX INC Data Analyst III in Johannesburg, South Africa
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (www.relx.com), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles (https://stories.relx.com/responsible-ai-principles/index.html).
About the Role
The Automation & Data Governance Specialist – Sales is responsible for optimizing sales processes through automation while ensuring the integrity, security, and compliance of sales data across all systems.
This role serves as the bridge between Sales, IT, Marketing, and Compliance, ensuring that sales technologies operate efficiently and that data is accurate, standardized, and governed according to company and regulatory requirements.
The ideal candidate combines strong CRM expertise, process optimization skills, and a deep understanding of data governance principles.
Responsibilities
- Sales Automation & Process Optimization
Design, build, and maintain automated workflows within CRM and related sales systems
Automate lead routing, opportunity management, and follow-up processes
Reduce manual data entry through system integrations
Optimize sales funnel tracking and forecasting processes
Partner with Sales Leadership to improve pipeline visibility and reporting accuracy
- Data Governance & Quality Management
Establish and maintain data standards, definitions, and naming conventions
Develop and enforce data validation rules and required fields
Monitor and improve data quality (deduplication, cleansing, normalization)
Maintain CRM data integrity and audit trails
Manage user roles, permissions, and access controls
- Compliance & Risk Management
Ensure compliance with applicable data protection regulations (e.g., GDPR, POPIA, CCPA)
Implement consent tracking and data retention policies
Conduct periodic data audits
Support internal and external audit requirements
Maintain documentation for governance frameworks and policies
- Reporting & Analytics
Develop dashboards and executive-level sales performance reports
Analyze pipeline health and conversion metrics
Support territory planning, quota modeling, and performance tracking
Provide insights to drive data-driven decision-making
Requirements
Bachelor’s degree in business, Information Systems, Data Management, or related field
3–5+ years of experience in Sales Operations, Revenue Operations, or CRM Administration
Strong experience with CRM platforms (e.g., Salesforce, Dynamics, HubSpot)
Experience designing automation workflows and process improvements
Knowledge of data governance frameworks and data quality management
Understanding of privacy and data protection regulations
We welcome candidates from all backgrounds to apply and join our inclusive and diverse team. We value different perspectives and believe they contribute to our success.
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working Pattern
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here (https://www.relx.com/careers/join-us/benefits) to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.