Job Information
Al Clawson Disposal, Inc. (ACDI) Customer Service Administrator in Jarrell, Texas
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
- answer telephone, direct calls
- Multi-tasking
- provide information to callers
- greet persons entering organization
- direct persons to correct destination
- deal with queries from the public and customers
- general administrative and clerical support
- prepare documents
- schedule appointments
- Receive and sort mail and deliveries
POSITION QUALIFICATIONS
- high school diploma, or equivalent required
- knowledge of administrative and clerical procedures
- knowledge of computers and relevant software applications
- knowledge of customer service principles and practices
- keyboard skills
Competency Statement(s)
- Accountability - Ability to accept responsibility and account for his/her actions.
- Autonomy - Ability to work independently with minimal supervision.
- Detail Oriented - Ability to pay attention to the minute details of a project or task.
- Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
- Organized - Possessing the trait of being organized or following a systematic method of performing a task.
- Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
- Reliability - The trait of being dependable and trustworthy.
- Safety Awareness - Ability to identify and correct conditions that affect employee safety.
- Safety Conscious - Employee must be safety conscious and work in a safe manner using all required PPE.
- Schedule Flexibility - Employee must be flexible on scheduled hours realizing that business hours are dictated by customer needs and can run past scheduled ending times or start before scheduled beginning times.
- Working Under Pressure - Ability to complete assigned tasks under stressful situations.
SKILLS and ABILITIES
- Verbal and written communication skills
- Professional personal presentation
- Customer Service oriented
- Information management
- Organizing and planning
- Attention to detail
- Initiative
- Reliability
- Stress tolerance