Job Information
Leslies PoolMart Sales Support - Spring Dance in Jamison, Pennsylvania
Description
DIVE IN TO A NEW CAREER WITH A LESLIE'S COMPANY:
Spring Dance Hot Tubs is committed to excellence and integrity with over 25 years of experience in the hot tub industry. We became a part of Leslie's family in June 2022. At Spring Dance Hot Tubs, we’re proud to be the oldest exclusive hot tub dealer in the Philadelphia, PA region. We are known for selling hot tubs, swim spas, saunas, and backyard accessories. We have sold Hot Spring®, Caldera®, and Freeflow® hot tubs, the highest quality spas available on the market. Our Service and Water Valet teams stand ready to cater to your needs, ensuring that your experience with our products is always seamless and satisfying.
Job Overview:
We are looking for a friendly and reliable Sales Support Associate to join our retail team in a hot tub and backyard leisure showroom. This role is responsible for providing excellent customer service, assisting customers with products such as water care chemicals, accessories, and parts, and supporting daily store operations.
The ideal candidate enjoys helping customers, learning about products, and working in a fast-paced retail environment.
Pay Rate: $20.00 /Hourly
Responsibilities
Greet walk-in customers and provide knowledgeable assistance with water care, chemicals, covers, parts, and accessories
Build rapport with customers and assess their needs to recommend appropriate products and services
Answer customer questions and resolve concerns or escalate issues to management when necessary
Assist customers with the purchase of chemicals, filters, accessories, and parts at the retail counter
Accurately process transactions, returns, and exchanges using the POS system
Promote current sales, promotions, and service offerings
Follow up with customers regarding special orders, service inquiries, or quotes
Monitor and fulfill online store orders through Shopify, including pulling, packing, invoicing, and mailing items
Prepare and stage internal product transfers for other store locations
Maintain a clean, organized, and welcoming showroom environment
Stock shelves and ensure displays remain full, clean, and properly organized
Perform basic water testing using in-store systems and recommend treatment solutions
Assist with inventory counts and product labeling
Open and close the cash drawer daily
Qualifications:
Previous retail or sales experience preferred (home improvement, pool/spa, or specialty retail a plus)
Strong communication and customer service skills
Basic computer skills; POS system experience preferred
Ability to learn technical product knowledge (training provided)
Ability to lift up to 50 lbs and stand for extended periods
Positive attitude with a team-oriented mindset
Leslie’s recognizes a critical component to our continued success is our people. Leslie’s is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. We aim to create a workplace where all team members feel welcomed and valued and inspire each other every day.
#HTHiring
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.