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UPMC Specimen Processor in Jamestown, New York

At UPMC Chautauqua, our Specimen Processors are the heartbeat of the laboratory-ensuring every sample is handled with precision, urgency, and care. This casual role offers varied shifts between 7:00 a.m. - 8:00 p.m., providing schedule flexibility while supporting essential patient care.

We're seeking detail-oriented professionals with Medical Terminology knowledge, EMR experience, and a healthcare background who thrive in a fast-paced environment. Join a supportive, collaborative team with cross-training opportunities and room to grow within UPMC. You'll partner with multiple departments to ensure timely, accurate testing-playing a critical role in delivering high-quality patient results every day.

In this role, there is opportunity to -

  • Receive, sort, and prioritize all specimens according to laboratory policy.

  • Verify patient identification and match specimens to requisitions for accuracy.

  • Enter specimen receipt times and requisition data into the Laboratory Information System.

  • Monitor pneumatic tube and courier deliveries to ensure timely processing.

  • Centrifuge specimens, aliquot samples, and store at appropriate temperatures.

  • Investigate and resolve specimen discrepancies or ordering errors.

  • Complete quality documentation for unacceptable specimens or processing issues.

  • Prepare, package, and ship specimens to reference laboratories as required.

  • Communicate critical statistical results and respond to telephone inquiries.

  • Partner with clinical departments to clarify testing needs and requirements.

  • Train and support new laboratory specimen processors during orientation.

  • Maintain a clean, disinfected, and safe work environment following biohazard protocols.

If you're motivated by accuracy, teamwork, and meaningful impact, this is your opportunity to build a rewarding career with UPMC.

Required

  • High School diploma or equivalent.

  • Good oral and written communication skills

  • Ability to communicate effectively with all age groups and populations of external and internal customers (as well as co-workers) both by telephone and in person.

Preferred

  • Experience in a clinical laboratory, physician's office, or other medical environment , including knowledge of or experience in Medical Terminology and Laboratory Information systems.

  • Experience in a service environment including call center, customer service center, or product distribution/fulfillment center Licensure, Certifications, and Clearances:

  • NYS Staff Exclusion List (NYSEL)

UPMC is an Equal Opportunity Employer/Disability/Veteran

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