Job Information
Adecco US, Inc. Consumer Service Representative in Jamestown, New York
Consumer Service Representative – Now Hiring!
We’re looking for an on‑site Consumer Service Representative to join our team and deliver outstanding support to customers and retail partners. In this role, you’ll handle inbound calls, online chats, and ticketing inquiries while assisting with product questions, order updates, and basic troubleshooting. THIS IS NOT A REMOTE POSITION.
What You’ll Do
Answer inbound calls and chats; make outbound follow‑up calls as needed
Create and manage service cases in our ticketing system
Enter service and warranty orders accurately
Provide product and shipping support using online resources
Communicate professionally with consumers, retail stores, delivery agents, and internal teams
Escalate warranty issues outside your authority
Work independently while managing multiple priorities
What We’re Looking For
Clear, professional communication skills
Strong attention to detail and data entry accuracy
Self‑motivated, organized, and committed to timely completion of tasks
Ability to build positive relationships with customers and coworkers
If you take pride in delivering excellent customer service and enjoy a fast‑paced environment, we’d love to hear from you!
Pay Details: $17.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.